Bailey Berta

I recently took my car to Freeman Toyota Dealership for repairs, and I must say, my experience was quite positive. From the moment I arrived, the staff was welcoming and attentive. They took the time to li repairs, and I must say, my experience was quite positive. From the moment I arrived, the staff was welcoming and attentive. They took the time to listen to my concerns and thoroughly assessed the issues with my vehicle. The service team was knowledgeable and explained the necessary repairs in a way that was easy to understand. They provided me with a detailed estimate, which I appreciated, as it allowed me to know what to expect in terms of cost and time. The repairs were completed in a timely manner, and I was kept updated throughout the process. When I picked up my car, it was not only fixed but also washed and cleaned, which was a nice touch. Overall, I found Freeman Toyota Dealership to be professional, trustworthy, and efficient. I would definitely recommend them to anyone in need of car repairs. Their commitment to customer satisfaction truly stood out to me, and I plan to return for any future service needs. More

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Very please with service, from drive in to pick up of vehicle. Great customer service. Greatly improved since my last visit in May, 2024. Especially liked my service Tech, Bailey. Very Attentive. vehicle. Great customer service. Greatly improved since my last visit in May, 2024. Especially liked my service Tech, Bailey. Very Attentive. Very nice to me. More

by SKMARTERELLA Verified Customer Verified Customer

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Would've liked some updates on the service as well as a report on the alignment results. The car wash didn't get the car very clean. report on the alignment results. The car wash didn't get the car very clean. More

by Andrew Verified Customer Verified Customer

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Service was prompt and the communications with me during the process was excellent. Will continue to use the dealership for my car service. the process was excellent. Will continue to use the dealership for my car service. More

by GRYPHENIX0 Verified Customer Verified Customer

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Freeman was very good to me when purchasing my pre owned vehicle but when the recall came out about my truck they were efficient to get me in and get the recall done. The only thing I wish was that they cou vehicle but when the recall came out about my truck they were efficient to get me in and get the recall done. The only thing I wish was that they could explain it after if it came with warranty’s or any future maintenance coverage More

by ERIKREYES455 Verified Customer Verified Customer

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VERY EXPENSIVE PLACE TO HAVE SIMPLE WORK DONE, BUT THEY DO IT RIGHT AND ITS WORTH EXTRA MONEY TO ME. AND, THE FREE POP-CORN OF COURSE. VANCE BOOKER DO IT RIGHT AND ITS WORTH EXTRA MONEY TO ME. AND, THE FREE POP-CORN OF COURSE. VANCE BOOKER More

by VW.BOOKER Verified Customer Verified Customer

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Not sure my car was aligned properly. Too much for an oil change. Thank you Too much for an oil change. Thank you More

by NJL1953 Verified Customer Verified Customer

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Great service advisor ; highly recommend for all Toyota services. I’m a happy customer and will be back for other services services. I’m a happy customer and will be back for other services More

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Service great as always. I do have an issue that I caught after I left. I feel I was over charged for my oil change/tire rotation as I noticed that the oil change service spe I do have an issue that I caught after I left. I feel I was over charged for my oil change/tire rotation as I noticed that the oil change service special was not applied correctly. More

by AHERRA Verified Customer Verified Customer

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My service was easy to schedule and completed with a reasonable amount of time. Some potential needed services were discussed upon arrival. Turned out they were not needed during this visit. I appreciat reasonable amount of time. Some potential needed services were discussed upon arrival. Turned out they were not needed during this visit. I appreciated the honest approach to keeping my Tundra at top running condition. More

by DANGROSE Verified Customer Verified Customer

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