Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Freeman Toyota
Hurst, TX
6,357 Reviews
At Freeman Toyota, we want your next vehicle purchase to be smooth, enjoyable and most importantly, fast! We offer our Tire price match guarantee, as well as 24-hour Roadside assistance through our ToyotaCare No-Cost Maintenance Plan. Come by and check out all our specials today
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 6,357 reviews
June 06, 2024
My car ran smooth prior to bringing it in for a basic tire rotation on 5/21 (at no charge by Steve). (I normally take my car to Hamms for a tire rotation every 5k miles.) I noticed the ride was not smoot tire rotation on 5/21 (at no charge by Steve). (I normally take my car to Hamms for a tire rotation every 5k miles.) I noticed the ride was not smooth and when I stopped the car vibrated and shaked. I tried to take it to Firestone on Sunday, 5/26 (which was my day off). I left a message on Steve's cell phone & on the main line (@ 2:16, 2:19 & 2:24p) Steve never returned the call. Firestone could not get me in. On Wednesday, 5/29 I called Steve (this time I was getting very concerned & I tried to take my vehicle to another shop, but I explained to them what happened and that Freeman did my brake job, so they suggested that I take my car back to Freeman. Again, no vibration or shaking prior to a basic tire rotation. I dropped the car off today 5/31 @ 10am. My appointment was set up for 10:35am and Steve told me it was ok to bring it early. At 1:07pm Steve calls telling me it's the rotors. Needless to say I won't be back to Freeman. I have had bad experience with Freeman Collision twice with them not installing my tail gate properly. I had to take it a private repair and they corrected it the proper way and now this is the third strike against Freeman. More
by smithra1026
Employees Worked With
Helpful June 06, 2024
steve curry great person will always bring my truck back for service great place to be for service great place to be More
by SHORTY6LOVE
Verified CustomerJune 06, 2024
Tim Farrand and his team are superstars of Freeman Toyota. They went over board to get my vehicle fixed so I can get on a road again with all the safety issues addressed. Toyota. They went over board to get my vehicle fixed so I can get on a road again with all the safety issues addressed. More
by lynn.c.tran
June 05, 2024
It was a great experience from start to finish. I’ll definitely recommend this dealership to others! I’ll definitely recommend this dealership to others! More
by TANIGISVALENTINE
Employees Worked With
June 05, 2024
I enjoyed the attentiveness and speed. I still have yet to hear back on the status of my brake and rotor replacements; and my extra keys that I never received I still have yet to hear back on the status of my brake and rotor replacements; and my extra keys that I never received More
by SMURALPH
Employees Worked With
Lonnie
June 05, 2024
It was a great experience working with the sales person and the finance person thanks and the finance person thanks More
by PATTIE.HANON
June 04, 2024
Tìm Farrand is a great advisor. He knows what service my car needs every time I take it there. His suggestion is very appreciated. He knows what service my car needs every time I take it there. His suggestion is very appreciated. More
by BATO_2000
Employees Worked With
June 04, 2024
Waited 3 hrs for oil change. Double the estimated time. No verbal communication of delays. Double the estimated time. No verbal communication of delays. More
by Lucian
Employees Worked With
June 04, 2024
Very clear in their approach. Solid follow through, especially given we were doing this remotely. Direct and fair. Solid follow through, especially given we were doing this remotely. Direct and fair. More
by BARRY.DOUGAN
Employees Worked With
