BRI BRAUN
BRI BRAUN at Toyota of Brookfield

BRI BRAUN

ASM

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

5.0
83 Reviews
5.0

83 Reviews

Write a Review

83 Reviews of BRI BRAUN

September 09, 2025

Dealership Rating
Employee Rating

Bri set up my oil change and other services and ensured they were done in a timely manner as I had a schedule to keep that day. She communicated well and I was very happy with the service there. More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Toyota of Brookfield responded

Hello Tyler, we're glad to hear you found Bri to be so helpful. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2025

Dealership Rating
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Bri was my service manager. She did an outstanding job, I have had a numerous times, I always ask for her. Thank you for doing so great in customer service. More

by Ron
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Toyota of Brookfield responded

Hi Ron, thank you so much for your feedback! Bri will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 30, 2025

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Employee Rating

Bri Braun was my service advisor . She made sure everything was done right and in a reasonable time . I will take my vehicle concerns to her everytime I need any work done on my truck More

by tsgoble1
Recommend Dealer
Yes
Sep 03, 2025

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Bri will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 30, 2025

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Employee Rating

Friendly staff. Ease of making appointments. Services able to be completed during current appointment time. More

by nursecurtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2025

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As usual, my scheduled service was handled with courtesy, professionalism & expediency. Napleton Toyota is a great resource for all of my vehicle concerns. More

by billglowing
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Toyota of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2025

Dealership Rating
Employee Rating

Bri has great customer service. Looking forward to working with her again for all our future service needs. More

by Markkowalski40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 14, 2025

Dealership Rating
Employee Rating

I had an issue with my rear window and Bri fixed it. She is great. I like the experience I get there More

by Gprokuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!

July 14, 2025

Dealership Rating
Employee Rating

Great service and advisors to assist me with my vehicle and questions on my new four runner More

by Gprokuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!

July 10, 2025

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Employee Rating

Bri was exceptional and she saved me as a customer. She corrected the issue I had with something that was done and went the extra mile(s) to help me. I hope I have her the next time I come in for ser More

by jemurphy019
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

June 11, 2025

Dealership Rating
Employee Rating

Have always had excellent service, and am kept informed about the status of my car, either in person or via text. More

by Rhoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2025

Toyota of Brookfield responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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