Bob Mills Mitsubishi

Very friendly and helpful. My purchase was very smooth. Thank you 😊. I'm changing my review because things I found out about the 2012 Cadillac Escalade I brought. I will not b My purchase was very smooth. Thank you 😊. I'm changing my review because things I found out about the 2012 Cadillac Escalade I brought. I will not buy a vehicle out of another state anymore. I was told the SUV was in good shape. I was sent a video that didn't show me rust and dents. The day I received the Escalade, there was rust on the rear fender, the corner panel, and front fender. Also, the tailgate doesn't work, and A/C compressor is bad. I understand when it is AS IS. But wow, when you lie to get a sale, that's bad. If I was told what was wrong, I would have never brought the Escalade. Now I'm spending more money I didn't expect to. Now it's sitting because the 30 day temp plate expired. I'm waiting for PA to send me a plate. More

Came in for an oil change! They took me almost immediately and had great customer service while I was waiting. They took me almost immediately and had great customer service while I was waiting. More

Definitely recommend this service team for anything that needs to get done. Sabina, Paris, and Dan are very professional and will ensure all your vehicle service needs are taken care of needs to get done. Sabina, Paris, and Dan are very professional and will ensure all your vehicle service needs are taken care of More

Fast, friendly service. Not always in and out, but definitely a trusted service team. . Thanks. Not always in and out, but definitely a trusted service team. . Thanks. More

Paris was incredibly kind and considerate. He was very personable and helpful. He answered all my questions thoroughly and had a great attitude. He was very personable and helpful. He answered all my questions thoroughly and had a great attitude. More

Sabina second to none! Customer Service Was Exceptional She Showed A Genuine Concern For Everyone And Everything! Customer Service Was Exceptional She Showed A Genuine Concern For Everyone And Everything! More

Customer service was everything,kept me informed about what was going on and how long it was going to be thank u Paris for breaking things down what was going on and how long it was going to be thank u Paris for breaking things down More

Sabina Is Second To None! Sabina Provided Exceptional Customer Service! Sabina Exhibited A Genuine Concern For Everyone And Everything! Thanks Thank You! Sabina Provided Exceptional Customer Service! Sabina Exhibited A Genuine Concern For Everyone And Everything! Thanks Thank You! More

Bought a brand new car there 11 months ago. Transaction went smoothly. I bought the car knowing I was trading it in come spring. THAT’S WHERE THINGS WENT WRONG. I came in to test drive a vehic Transaction went smoothly. I bought the car knowing I was trading it in come spring. THAT’S WHERE THINGS WENT WRONG. I came in to test drive a vehicle and they took my car to do the appraisal. The car had 9,000 miles on it when I pulled into the parking lot. After I left, it suddenly had 20,100 miles on it, so they tampered with my mileage, which I can only imagine to give me less for my trade in. I do not even drive a lot so apparently Bob Mills and Alexandra in the service department think I am both blind and incredibly stupid to think I could put 20,000 miles on a car that was only my main driver for 9 months just going back and forth to work. I cannot get a response from them so now I have to go through the trouble of going to court instead of just trading in and getting a vehicle I want. I have never dealt with such a shady dealership. Never leave them alone with your car. More

Purchased a vehicle brand new and it had a scratch that I pointed out before finalizing paperwork. Took it back yesterday so they could fix it and put my paint protection on. The scratch is still there in al pointed out before finalizing paperwork. Took it back yesterday so they could fix it and put my paint protection on. The scratch is still there in all it's glory, ridiculous. More