Bob Mills Mitsubishi
Jacksonville, NC
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302 Reviews of Bob Mills Mitsubishi
I had an appointment set up on Monday at 9:30 am . I arrived on time. I have a Bluetooth issue the volume is very low when I receive calls. I came back after 1 pm and was told they need to look at som I arrived on time. I have a Bluetooth issue the volume is very low when I receive calls. I came back after 1 pm and was told they need to look at some software about my situation. I never received a phone call about the status of my vehicle. I pull up to your dealership with my friend who picked me up from your dealership to see my vehicle parked in the back lot. I walked inside to the service desk, I say what was the problem. The woman at the front desk who's name I forgot stated I was about to call you. The technician has to look at some software we will give you a call later on this afternoon. That call never happened. Tuesday morning I go back the same woman tells me the technician is waiting to hear back from the warranty office or something to that effect meanwhile let's set up another appointment. I didn't like the way I was treated. More
This has to be the worst dealership known to man! I do NOT recommend this place. I purchased a used truck here about a year ago which wasn’t as advertised (which I found out later). It needed so m I do NOT recommend this place. I purchased a used truck here about a year ago which wasn’t as advertised (which I found out later). It needed so many repairs that were costly. That was my mistake for not doing better at checking it out prior to purchasing it. I assumed I was t going to be taken advantage of ( won’t let that happen again ). Just brought it in for a complementary service and it has taken over 2 hours for an oil change. If you value your time and money this is not the place for you. More
I didn’t deal with a Sabina at all so idk why her name pops up. But Jennifer deserves a raise. And Christian Williams deserves a raise as well. They are both awesome. Best employees that you can joke arou pops up. But Jennifer deserves a raise. And Christian Williams deserves a raise as well. They are both awesome. Best employees that you can joke around with and make your wait time not boring at all. More
Deceptive sales practices. Their prices are very high in relation to other dealerships in the area as well. I would not recommend this Mitsubishi dealership to friends or famil Their prices are very high in relation to other dealerships in the area as well. I would not recommend this Mitsubishi dealership to friends or family. More