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Austin Surette
Austin Surette at Lokey Volkswagen
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Austin Surette

Vehicle Acquisition Specialist

Lokey Volkswagen

27850 US Hwy 19 N
Clearwater, FL 33761

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5.0
17 Reviews

I come from a family in car sales and have fallen in love with helping people get into their dream vehicle. I thrive to provide a great experience.

Dealership Experience

5 yrs, 2 mos

Industry Experience

7 yrs, 5 mos

Specialties & Trainings

Volkswagen Certified Product Specialist

Lease Specialist

View more specialties & trainings
5.0

17 Reviews

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17 Reviews of Austin Surette

February 14, 2025

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Employee Rating

Every employee of the dealership is very polite and professional and I enjoyed talking to everyone there. More

by sean6117
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Recommend Dealer
Yes

Other Employees Tagged: Sean....don't remember last name....paperwork finishing

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January 31, 2025

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Bought an ID4 two weeks ago from Austin and service was excellent. He is always available for questions. We would buy again from Austin. More

by skmilani
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Recommend Dealer
Yes
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January 31, 2025

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Austin was great and the management staff was wonderful as well. They did everything they could to help me find the perfect SUV. This is our 4th car that we’ve bought from Lokey. More

by schultz.kristel
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Recommend Dealer
Yes
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January 27, 2025

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The People are amazing, energy is amazing, everything is good except for the service department. More

by achilleasm
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Thomas Suggs, Dominic Giusti, Trevor Burke, Alessio Vitello, Jeremy Benavente

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January 10, 2025

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Austin was very helpful both when I purchased the car and since helping me aince More

by basketdoc
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Morneau

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Jan 27, 2025

Lokey Volkswagen responded

Hello there, Thank you for taking the time to leave your feedback on your experience with Austin here at Lokey Volkswagen. We are glad to know that Austin has been a reliable and helpful representative during AND after your car buying experience. This is the standard we encourage in our Product Specialists, and love hearing that they exceed expectations. Please do not hesitate to further reach out if you may need anything else! - Lokey VW

December 17, 2024

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love this dealership! Felt like family. I will definitely be sending all of my friends and family there! More

by DemiMM
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geneva Carr, Joe Haig, Dominic Giusti, Alex Carannante, Trevor Burke, Alessio Vitello, Jeremy Benavente , Jon Godwin, Xavier Torres

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December 11, 2024

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Austin was very professional and worked to help me get the Beetle Convertible that I’ve been looking for since I moved to Florida five years ago. More

by katiet55
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Morneau

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November 21, 2024

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My salesman Austin was thorough and very hospitable. The customer service dept associate Eric is outstanding with his knowledge and very accommodating. Lokey VW is a wonderful dealership More

by lorindacarr
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric

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Dec 10, 2024

Lokey Volkswagen responded

Hi there, Thank you so much for your wonderful review! We’re thrilled to hear that both Austin and Eric were able to provide you with exceptional service. Austin’s thoroughness and hospitality, along with Eric’s knowledge and accommodation, are exactly what we strive for at Lokey Volkswagen. It’s great to know that your experience with us was so positive, and we truly appreciate you sharing your 5-star experience here at okey Volkswagen. We’re grateful for your business and look forward to helping you again in the future. Thanks for choosing Lokey VW! 😊 - The Lokey Family

November 19, 2024

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Very easy to work with, professional and walked the talk. I would highly recommend them to anyone. Also, very fast with everything. More

by ryan.mccurdy
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Recommend Dealer
Yes
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Dec 10, 2024

Lokey Volkswagen responded

Hey there Ryan, Thanks so much for taking the time to leave Lokey VW 5-stars! We hope to have the opportunity to serve you & your family again in the future! - Lokey VW & Austin

November 08, 2024

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Employee Rating

Great service, streamlined process. Made purchase easy. Would buy from again . Plus free oil changes for life.. keeps you engaged with the dealership.. brilliant More

by Boomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geneva Carr, Joe Haig, Dominic Giusti, Alex Carannante, Trevor Burke, Alessio Vitello, Jeremy Benavente , Xavier Torres, Cody Turner

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Dec 10, 2024

Lokey Volkswagen responded

Hey there, Thank you so much for the fantastic 5-star review! We're thrilled to hear that your car-buying experience was smooth and easy. Our goal is always to make the process as stress-free as possible, and it's great to know we succeeded! We're also happy you’re excited about the free oil changes for life—it’s just one of the ways we like to stay connected & give thanks to our customers. Don't forget about the free car washes for life as well! (; We truly appreciate your support and look forward to helping you again in the future. - Lokey Volkswagen

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