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Austin Surette
Austin Surette at Lokey Volkswagen
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Austin Surette

Vehicle Acquisition Specialist

Lokey Volkswagen

27850 US Hwy 19 N
Clearwater, FL 33761

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5.0
12 Reviews

I come from a family in car sales and have fallen in love with helping people get into their dream vehicle. I thrive to provide a great experience.

Dealership Experience

5 yrs

Industry Experience

7 yrs, 3 mos

Specialties & Trainings

Volkswagen Certified Product Specialist

Lease Specialist

View more specialties & trainings
5.0

12 Reviews

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12 Reviews of Austin Surette

December 17, 2024

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Employee Rating

love this dealership! Felt like family. I will definitely be sending all of my friends and family there! More

by DemiMM
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geneva Carr, Joe Haig, Dominic Giusti, Alex Carannante, Trevor Burke, Alessio Vitello, Jeremy Benavente, Xavier Torres, Jon Godwin

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December 11, 2024

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Austin was very professional and worked to help me get the Beetle Convertible that I’ve been looking for since I moved to Florida five years ago. More

by katiet55
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Morneau

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November 21, 2024

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My salesman Austin was thorough and very hospitable. The customer service dept associate Eric is outstanding with his knowledge and very accommodating. Lokey VW is a wonderful dealership More

by lorindacarr
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Recommend Dealer
Yes

Other Employees Tagged: Eric

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Dec 10, 2024

Lokey Volkswagen responded

Hi there, Thank you so much for your wonderful review! We’re thrilled to hear that both Austin and Eric were able to provide you with exceptional service. Austin’s thoroughness and hospitality, along with Eric’s knowledge and accommodation, are exactly what we strive for at Lokey Volkswagen. It’s great to know that your experience with us was so positive, and we truly appreciate you sharing your 5-star experience here at okey Volkswagen. We’re grateful for your business and look forward to helping you again in the future. Thanks for choosing Lokey VW! 😊 - The Lokey Family

November 19, 2024

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Very easy to work with, professional and walked the talk. I would highly recommend them to anyone. Also, very fast with everything. More

by ryan.mccurdy
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Recommend Dealer
Yes
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Dec 10, 2024

Lokey Volkswagen responded

Hey there Ryan, Thanks so much for taking the time to leave Lokey VW 5-stars! We hope to have the opportunity to serve you & your family again in the future! - Lokey VW & Austin

November 08, 2024

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Great service, streamlined process. Made purchase easy. Would buy from again . Plus free oil changes for life.. keeps you engaged with the dealership.. brilliant More

by Boomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geneva Carr, Joe Haig, Dominic Giusti, Alex Carannante, Trevor Burke, Alessio Vitello, Jeremy Benavente, Xavier Torres , Cody Turner

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Dec 10, 2024

Lokey Volkswagen responded

Hey there, Thank you so much for the fantastic 5-star review! We're thrilled to hear that your car-buying experience was smooth and easy. Our goal is always to make the process as stress-free as possible, and it's great to know we succeeded! We're also happy you’re excited about the free oil changes for life—it’s just one of the ways we like to stay connected & give thanks to our customers. Don't forget about the free car washes for life as well! (; We truly appreciate your support and look forward to helping you again in the future. - Lokey Volkswagen

August 01, 2024

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I was completely impressed with Austin’s professionalism and customer service. We will be back! Thank you Austin for all your help. More

by Gilhernan1961
Recommend Dealer
Yes
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June 30, 2024

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Very Professional Consistent & made sure I got the car of my dreams & to all the staff job well done I love my car More

by quinnetta.riley38
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Haig, Lokey VW, Matt Lokey, Alessio Vitello , Howard Gonzales, Jason Ryndak, Cody Turner

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April 25, 2024

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We didn’t really want a new car, but Loki gave us a very good deal. I called two other dealerships they couldn’t match it. I really like Lokey which ever car dealership they’re working with. The general man More

by lakeside2189
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Belviso

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March 29, 2024

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Fantastic experience all around. Austin was awesome and made the whole process very easy for us. Highly recommend if you’re in the market for a vehicle! More

by ABAKERJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Belviso, Danny Wagner, Matt Lokey

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Apr 16, 2024

Lokey Volkswagen responded

Hey there, We appreciate the review and recommendation. Just to let you know, we do have a $200 referral program. If you send any of your friends/family to Lokey VW and they make a purchase under you as a referral, you will receive $200 for each one! Enjoy your new Volkswagen!! - Lokey VW

March 05, 2024

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Employee Rating

Very efficient, great customer service, Austin and Keeghan made that the easiest car buying experience I've ever had! More

by Srodenborn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Surette

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Mar 09, 2024

Lokey Volkswagen responded

Hi there, This is one of the best compliments we can ever try to receive! Turning a normally long, and sometimes stressful, process like car buying and turning into a breeze is something we all, as a team here at Lokey Volkswagen, strive to do every day. We hope you love your newest car and look forward to seeing you in for service! Thank you for this 5-star feedback (: - Lokey VW & Austin

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