Austin Shemon | Page 38

My husband took my car in for service for a thermostat replacement .While there he took a look at the new C class vehicles & was approached by Mr. London to answer any questions he may have. We are curren replacement .While there he took a look at the new C class vehicles & was approached by Mr. London to answer any questions he may have. We are currently leasing a Mercedes that will expire in 6 months . Mr London was great to work with & took care of everything with ease. They didnt have the exact car I wanted but they had it there within 24 hrs. My first car came from another Mercedes dealership in another state. We will definitely be returning to Hagerstown Mercedes because they provided excellent service & made this purchase so easy ! Mr. London was an excellent salesman who went beyond to provide us with great service. Everyone we worked with in Hagerstown provided us with excellent service. More

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You can't have an easier or more pleasant buying experience , will be back for another car. Thanks Rob, Barry, and Austin !!!!!!!! It's great buying at a no pressure dealership. Thanks again. experience , will be back for another car. Thanks Rob, Barry, and Austin !!!!!!!! It's great buying at a no pressure dealership. Thanks again. More

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The Dealership is easy to find, it is clean, the personnel are top notch, very knowledgeable and professional, friendly, helpful and make you feel like a VIP. Our salesman was super and took much t personnel are top notch, very knowledgeable and professional, friendly, helpful and make you feel like a VIP. Our salesman was super and took much time to acclimate us to the new vehicle. More

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I've never had a smoother car buying experience than I did this weekend at MB of Hagerstown. Turns out great customer service isn't dead after all! I'd highly recommend these guys to anyone even thinking did this weekend at MB of Hagerstown. Turns out great customer service isn't dead after all! I'd highly recommend these guys to anyone even thinking about buying. Barry could not have been more helpful and accommodating. Thanks for a great experience. More

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Emailed and asked questions about 2010 MB and was answered at once. Called and said we would be there. When we got there the car was parked in front and warm waiting on us to test drive. Wes done and answered at once. Called and said we would be there. When we got there the car was parked in front and warm waiting on us to test drive. Wes done and outstanding job with us. Can't thank him and Austin enough. More

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My daughter and I purchased a 2006 Acura TL on January 22 and we are very pleased with the vehicle and the buying experience at Mercedes Benz of Hagerstown. Mike Lavrenchik sold us the car and was a very fr and we are very pleased with the vehicle and the buying experience at Mercedes Benz of Hagerstown. Mike Lavrenchik sold us the car and was a very friendly nice man and made my daughters first vehcle purchase a good memorable experience. I would definatley refer Mercedes Benz of Hagerstown to my family and friends. More

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This is our seconde new car purchase from Hagerstown Mercedes. Andre Taylor made this transaction as easy as the first one. This was a no-stress puchase, and we left feeling we got a very fair deal. Mercedes. Andre Taylor made this transaction as easy as the first one. This was a no-stress puchase, and we left feeling we got a very fair deal. Andre does an incredible job at demonstating everything in the new car at delivery. The finance manager, Austin, did a great job explaining all the options with extended warranty, etc without any pressure at all to purchase. In general, an A+ experience! More

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My wife and I were treaded as people instead of a number for a car sale qouta. Mike was very informative about the car. All the staff we meet were very freindly. We have not had service work done yet so i h for a car sale qouta. Mike was very informative about the car. All the staff we meet were very freindly. We have not had service work done yet so i have no comment about them but if they are like thje sales people I am sure we will be very satisfied. More

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Greeted with professionalism and friendliness. The dealership looked good and I was impressed with the whole experience and the follow-up to answer any questions as I was contemplating my purchase dec dealership looked good and I was impressed with the whole experience and the follow-up to answer any questions as I was contemplating my purchase decision. Also have had an immediate follow-up to see if I had any questions after my purchase. More

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I was not looking to change my vehicle as the lease did not expire until April 2013. I was contacted by Barry London who explained there were some good opportunities with the end of year Sales event to get not expire until April 2013. I was contacted by Barry London who explained there were some good opportunities with the end of year Sales event to get into a new vehicle with a two year lease and then acquire a 2014 S Class at the end of 2014. Visited the dealership discussed the possibilities they were back to me within 24 hours having located a vehicle they thought I might be interested in. The vehicle was delivered to the dealership looked it over, liked it, completed the paperwork there with no hassle and very smootly executed. Barry London had to be excused to honor a commitment he had made to another Customer but Mike Lavrenchick stepped in and very professionally completed all of the transfer and explanation of the minor differences to my current model. I left the dealership very satified with the new vehicle having been there less than 1 1/2 hours. A very good experience handled very professionally by very good people. Thank you Mercedes Benz of Hagerstown More

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