Austin Ritzow
Austin Ritzow at My Auto Import Center
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Austin Ritzow

Sales Consultant

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

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4.7
44 Reviews

I started my career in 2018 as a Detailer at the My Auto Group. I continued my career taking photos, and merchandising vehicles for our online sites. Eventually managing the Inventory team to properly clean, organize, and merchandise an everchanging 500+ vehicle inventory. I've learned a lot from that experience and want to use that knowledge to help customers find the right vehicle at a dealership that will take care of them not only during the buying process, but when questions arise, maintenance is required, and when they're ready for their next vehicle. I'd be happy to help you find the vehicle that fits your needs!

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Specialties & Trainings

Toyota Certified

4.7

44 Reviews

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44 Reviews of Austin Ritzow

August 08, 2024

Dealership Rating
Employee Rating

THE BEST DEALERSHIP IN WEST MI. Great deals, friendly faces, & honesty. I will continue to send friends and family here. More

by Garret Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Wiedenhoeft, Ty Holm, Jordan Hill , Jim Wright, Mark (New hire in service.)

July 29, 2024

Dealership Rating
Employee Rating

Great Service. Super helpful and was able to compare all rates and answer all questions to help us find the best possible plan! More

by Jenny
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

May 28, 2024

Dealership Rating
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This dealership lacks integrity and needs massive help with communication and follow up. I had two terrible experiences with them. More

by maloneyfsu
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No

April 23, 2024

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This was the most unique experience in purchasing a new car I have ever had. The whole deal was through phone calls and text messages. Austin Ritzow was my sales person and exceeded all my expectations. Be More

by haswell.james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Ladd

Apr 25, 2024

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Austin created such a positive experience for you while purchasing your new Toyota truck with us! We appreciate you trusting Toyota of Muskegon with your business.

January 05, 2024

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Easy to work with team, very excited to drive a dependable vehicle. Greg and Austin were Great! More

by mlaski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Ireland

Jan 09, 2024

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created such a positive experience for you while purchasing your vehicle with us! We appreciate you trusting us with your business.

September 19, 2023

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Employee Rating

Austin and Nick helped me find the perfect car for me! It was painless and easy. More

by JesseA
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferry, Gregory Ireland , Charlie Knapp

Sep 19, 2023

My Auto Import Center responded

Thank you for the 5 Star review, Jesse! We're so glad to hear Austin and Nick created such a positive experience for you while purchasing your Toyota! We appreciate you trusting us with your business.

May 05, 2023

Dealership Rating
Employee Rating

Always great. Great Team. Great Root beer. Clean .. friendly..oh yea pop corn! While you wait… More

by garysguns2006
Purchase Time
Recommend Dealer
Yes
May 08, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Toyota sales team created a positive new car buying experience for you! We appreciate you trusting us with your business. Enjoy your new Toyota!

April 17, 2023

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Employee Rating

The new parts were ordered and they installed them in less than an hour. Great service. More

by jlongludington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Toyota Service Team took such good care of you! We appreciate you trusting us with your business.

March 03, 2023

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Employee Rating

Great communication and service. I would certainly recommend My Auto Import Center if you are in the market for a new vehicle. More

by jhd89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Ireland

Mar 03, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive car buying experience for you! We appreciate you trusting us with your business.

February 04, 2023

Dealership Rating
Employee Rating

Great staff and very accommodating. Austin stayed an hour late to get our purchase finalized and make sure our new car was clean and had a full gas tank. More

by taterbeek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Ireland

Feb 06, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Austin created a positive car buying experience for you! We appreciate you trusting us with your business.

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