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Austin Ritzow
Austin Ritzow | Page 5
Sales Manager
My Auto Import Center - Audi Nissan Toyota Volkswagen
1860 E Sternberg
Muskegon, MI 49444
57 Reviews
I started my career in 2018 as a Detailer at the My Auto Group. I continued my career taking photos, and merchandising vehicles for our online sites. Eventually managing the Inventory team to properly clean, organize, and merchandise an everchanging 500+ vehicle inventory. I've learned a lot from that experience and want to use that knowledge to help customers find the right vehicle at a dealership that will take care of them not only during the buying process, but when questions arise, maintenance is required, and when they're ready for their next vehicle. I'd be happy to help you find the vehicle that fits your needs!
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
8 yrs, 11 mos
Specialties & Trainings
Toyota Certified
57 Reviews
Write a Review
57 Reviews of Austin Ritzow
April 04, 2022
Austin and Alex were both wonderful! All employees were friendly. Eventually found us the truck we wanted and we knew it might take a while with supply chain issues. All employees were friendly. Eventually found us the truck we wanted and we knew it might take a while with supply chain issues. More
by nick.crouse
Verified CustomerOther Employees Tagged: Alex Wiedenhoeft, Gregory Ireland
April 01, 2022
Austin ritzow & Carson stenberg where very helpful in finding me a car than not only fits me but in my budget very nice and easy going people 10/10 finding me a car than not only fits me but in my budget very nice and easy going people 10/10 More
by Bturgeon30
Other Employees Tagged: Carson sternberg
February 07, 2022
I had a wondersul experience at My Auto Imports in Muskegon, MI. I worked with Austin Ritzow, and he was awesome! He provided the best customer service! I will tell you honestly, I looked at 2 oth Muskegon, MI. I worked with Austin Ritzow, and he was awesome! He provided the best customer service! I will tell you honestly, I looked at 2 other dealerships before going to My Auto Imports and not one of those called, texted or emailed me even when I came to them as a pre-approved buyer with my financing in hand. After my first visit to My Auto Imports, I received an email from Austin thanking me for coming in and offering his services to help find me a vehicle. To me, there is a fine line between good customer service and being irritating. He wasn't "overly" attentive (that would actually annoy me), but kept in touch with me throughout my looking and buying process and after with a thank you! All in all, I consider that to be great customer service! I just had my first oil change (free...how wonderful!!) and tire rotation at the service department and it went as i expected...perfectly! Very smooth check in, comfortable waiting room with beverages offered, exactly how long I was told it would take and I was back out the door. I would recommend My Auto Imports to anyone wishing to have a great vehicle buying experience! More
by Chari
December 29, 2021
Austin was so deserving of this sale! He followed up with me through the whole process of us looking for a car. Thank you Austin! I will definitely recommend your dealership Blaine & Darcie me through the whole process of us looking for a car. Thank you Austin! I will definitely recommend your dealership Blaine & Darcie More
by bcronn
Other Employees Tagged: Bekah Wehman
December 28, 2021
Second time we’ve bought a car from Austin! What a great help! Went above and beyond to answer questions and was super patient. I would definitely recommend My Auto Advantage and Austin R help! Went above and beyond to answer questions and was super patient. I would definitely recommend My Auto Advantage and Austin R More
by devineemily0
Other Employees Tagged: Mike Geesaman, John Gongalski
November 16, 2021
Open communication and during the entire buying process - beat the promise date by a week beat the promise date by a week More
by tasteele1987
Other Employees Tagged: Mitchell Ladd , Eric Nelson, Steve Stepanek, Bekah Wehman
September 24, 2021
Friendly, patient, and attentive salesman. Great communication. Easy buying process. Good overall car buying experience. communication. Easy buying process. Good overall car buying experience. More
by dvanoveren
Other Employees Tagged: Gregory Ireland , Bekah Wehman
September 21, 2021
I love this dealership!They really know how to make a customer comfortable.Young man named Austin sold me a great used car.If you have kids and need a car you can be comfortable bringing them because the customer comfortable.Young man named Austin sold me a great used car.If you have kids and need a car you can be comfortable bringing them because there is video games,tv,books,popcorn machine,pop machine and comfortable waiting area.If you want a top notch car buying experience this is it. More
by michaelmatthieu1
Other Employees Tagged: John Gongalski
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