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Austin Landers
Austin Landers at BMW MINI of Wichita

Austin Landers | Page 15

Service Advisor

BMW MINI of Wichita

11000 East 13th St N
Wichita, KS 67206

4.8
192 Reviews

Born and raised in Wichita, KS. I have been immersed in the luxury auto industry since 2016, turning a childhood passion for BMW MINI's into a career. BMW's have been a lifelong love of mine-it all started when I was a kid dreaming about those iconic grilles and the thrill of the drive. Now, I have turned that passion into a career, helping others experience the excitement of the ultimate driving machine. Outside of work, life is full of energy and compassion with my partner and fur babies: 3 mischievous cats and 2 loyal dogs--a playful Golden-doodle and a regal Akita. They keep life fun, busy, and full of love.

4.8

192 Reviews

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Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

192 Reviews of Austin Landers

March 31, 2025

Dealership Rating
Employee Rating

Austin is ALWAYS AMAZING. He is truly one of the most helpful people ever. He goes out of his way to help me every time More

by kmolik
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Mar 31, 2025

BMW MINI of Wichita responded

Thank you for your kind words! We’re thrilled to hear that Austin continues to provide such outstanding service. Your support means the world to us, and we truly appreciate you choosing BMW of Wichita. We look forward to serving you again in the future!

March 31, 2025

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The staff at Walser are always friendly and helpful. Their expertise is very much appreciated. More

by chuck96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger, Ashley Goedeken

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Mar 31, 2025

BMW MINI of Wichita responded

Thank you for your kind words! We're thrilled to hear that our team at BMW of Wichita provided you with a friendly and helpful experience. Your appreciation means a lot to us, and we’re always here to assist with anything you need. We look forward to serving you again in the future!

March 29, 2025

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Employee Rating

Christian did an excellent job assisting me. Overall the service department is very good, but can be difficult to reach at times. More

by rsmend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger, Ashley Goedeken

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Mar 31, 2025

BMW MINI of Wichita responded

Thank you for your feedback and for choosing BMW of Wichita! We're glad to hear that Christian provided excellent assistance. We appreciate your patience and will continue working to improve our communication. If there's anything more we can do for you, please don't hesitate to reach out. Safe travels!

March 28, 2025

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Employee Rating

excellent and quick service. team was in contact about service being done and was ready ahead of time. More

by bellerivematthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger, Ashley Goedeken

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Mar 31, 2025

BMW MINI of Wichita responded

Thank you for your kind words! We're thrilled to hear that you had an excellent and efficient service experience with us. Keeping our customers informed and ensuring a seamless process is always our goal. We appreciate you choosing BMW of Wichita and look forward to serving you again in the future!

March 27, 2025

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Employee Rating

Austin was so professional and courteous. Everything was done to perfection! Enjoyed working with him! More

by gekpak
Service Price Transparency
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Recommend Dealer
Yes
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Mar 31, 2025

BMW MINI of Wichita responded

Thank you for your kind words! We're thrilled to hear that Austin provided you with a professional and seamless experience. We appreciate you choosing BMW of Wichita and look forward to assisting you again in the future. Enjoy your new vehicle!

March 25, 2025

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Employee Rating

Austin kept me updated on the parts (which came from Germany) to fix my vehicle. Everything then went great! Also, I was given a loaner all through the process. More

by patg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 31, 2025

BMW MINI of Wichita responded

Thank you so much for choosing BMW of Wichita and for sharing your experience! We’re thrilled to hear that Austin kept you updated on the parts and that everything went smoothly with your vehicle. We’re also glad the loaner made the process more convenient for you. We truly appreciate your business and look forward to assisting you again in the future!

March 17, 2025

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Employee Rating

Chris was extremely professional as always Answered all questions and very knowledge even came out and gave me status of vehicle More

by kevinouellette74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger, Ashley Goedeken

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Mar 31, 2025

BMW MINI of Wichita responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Chris provided you with excellent service and kept you informed throughout the process. We truly appreciate you choosing BMW of Wichita and look forward to assisting you again in the future!

March 14, 2025

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Employee Rating

They did a Great job. Even delivered my car back to my residence after they were done. More

by tmsorlie
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

BMW MINI of Wichita responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that you had a great experience with us at BMW of Wichita. We always aim to go the extra mile for our customers, and we're glad we could make your visit even more convenient by delivering your car to your residence. We truly appreciate you choosing us and look forward to serving you again in the future!

March 14, 2025

Dealership Rating
Employee Rating

Excellent service . BMW my favorice .driving BMW is a wonderful experience. I love BMW . Thanks so Much . More

by lenhutle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger, Ashley Goedeken , love

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Mar 31, 2025

BMW MINI of Wichita responded

Thank you so much for your kind words and for choosing BMW of Wichita! We're thrilled to hear that you had an excellent experience and that you love driving your BMW. It's always great to know that our customers enjoy the BMW driving experience as much as we do. We truly appreciate your support and look forward to serving you again in the future!

March 11, 2025

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Employee Rating

The dealership was clean and comfortable. The staff was friendly and helpful. The work was completed in a timely manner. More

by brandon@grafelectric.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 31, 2025

BMW MINI of Wichita responded

Thank you so much for choosing BMW of Wichita! We're thrilled to hear that you had a positive experience with us. Our team works hard to provide a clean, comfortable environment and exceptional service, so your kind words mean a lot. We appreciate your feedback and look forward to serving you again in the future!

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