Austin Davey
Austin Davey at Campbell Ford

Austin Davey | Page 18

Service Director

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.7
292 Reviews
4.7

292 Reviews

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292 Reviews of Austin Davey

October 24, 2024

Dealership Rating
Employee Rating

I was able to get my car in at my convenience and learned that the reason for service was not serious. Once there they couldn’t get the sensor to do what it had been doing and there was no charge. More

by EILEENSHUE
Service Time
Service Communication
Recommend Dealer
Yes

October 18, 2024

Dealership Rating
Employee Rating

Made appointment 2 weeks in advance and still didn't have parts for warranty recalll More

by SPURGEONM2011
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Hernandez

October 18, 2024

Dealership Rating
Employee Rating

Thank you for bringing your Campbell Ford maintenance truck to do my loop oil and filter. And complete recall as needed. And your mechanic was very courteous and polite. You don’t see that very often. More

by DDITTO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 17, 2024

Dealership Rating
Employee Rating

Efficient, fast and friendly! Good job! Mobile service is very convenient and easy to schedule. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

October 16, 2024

Dealership Rating
Employee Rating

Coming to my work or home to handle the service was so convenient and such a relief. Thanks so much More

by TOMCUPANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

October 13, 2024

Dealership Rating
Employee Rating

Campbell Ford sent a mobile team to my home to do several factory updates and because it was necessary to replace part of the driver’s door, they were very accommodating to arrange a rental car while mine wa More

by KEPETER44
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez, Ron Metcalf

Oct 14, 2024

Campbell Ford responded

Thank you so very much for the kind words.

October 13, 2024

Dealership Rating
Employee Rating

Fast response from front desk to service department, no long wait time to receive service. Professional and courtesy staff. Definitely recommend this dealership! More

by SLVRSPOON98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 12, 2024

Dealership Rating
Employee Rating

They were great, came on-site to change the oil in all three of our vans. Very Helpful. More

by NateX350Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Campbell Ford responded

We are so very proud of our Mobile Team. Thank you for sharing.

October 12, 2024

Dealership Rating
Employee Rating

Disappointed work requested was not performed estimate for repairs $6790.00 was almost $1980.00 more than job completed by Eby Ford Not planning to to ever come back to Cambelll Ford More

by RHUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Hernandez

Oct 14, 2024

Campbell Ford responded

I’m so very sorry you feel that way. We pride our selves on being very competitive on our service pricing. I’m not sure what the difference was in the quote or what the quote was for but would very much interested at taking a look at the specifics to see what we may have been able to do differently to keep your business. If you could provide me with the details I would provide you with a complimentary mobile service maintenance visit for your trouble. Thank you and again I’m sorry.

October 10, 2024

Dealership Rating
Employee Rating

Fantastic service from Lori to mechanic. I have already recommended you to several other people as far as Benton Harbor. Thank you for wonderful service. More

by Cheryl Pelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez, Lori Wagner

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