Austin Davey
Austin Davey at Campbell Ford

Austin Davey | Page 19

Service Director

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.7
292 Reviews
4.7

292 Reviews

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292 Reviews of Austin Davey

October 10, 2024

Dealership Rating
Employee Rating

When I leave voice messages I seldom get a call. Takes several days of trying. More

by DOLBEEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Campbell Ford responded

I’m so very sorry for the communication issues you experienced. We do try our very best to follow up in a timely manner with our customers. I will get with Service Management to review and look for improvement opportunities. Than you for the feedback.

October 09, 2024

Dealership Rating
Employee Rating

Got right on our battery and replaced it overnight. Not sure why there is a $8+ shop supplies for changing a battery! More

by Kbtonkin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

October 08, 2024

Dealership Rating
Employee Rating

Very polite and helpful. The mobile service they have is a really good idea. And the techs are very professional. More

by mfwalsh1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Erik Blad

Oct 14, 2024

Campbell Ford responded

Thank you for sharing. I will let the team know how you feel. Thanks

October 08, 2024

Dealership Rating
Employee Rating

I had an appointment for an oil change, even arrived early yet took nearly 90 minutes. I was told that they would wash my truck and did not do that. The following day I took my truck to one of your com More

by GREGALLEN719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Hernandez

October 04, 2024

Dealership Rating
Employee Rating

Polite and respectful . All the employees we had contact with were helpfull and greeted us. More

by merriman27-31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

October 04, 2024

Dealership Rating
Employee Rating

We have always been very satisfied with your service and highly recommend you to anyone looking for a car or wedding service other car. More

by DFHOLUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 01, 2024

Dealership Rating
Employee Rating

Great customer service, also at checkout the associate asked if I would like to use my FORD points to pay for oil service, perfect! More

by jyork5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 10, 2024

Dealership Rating
Employee Rating

Was very well taken care of when a used vehicle I bought had an issue. Very pleased with the way everything was handled. More

by nanainthewoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer

August 30, 2024

Dealership Rating
Employee Rating

He was excellent always pleasant and informative. He treated us very well and did a very good job. More

by robinsnest54
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

August 26, 2024

Dealership Rating
Employee Rating

The service department at Campbell Ford was very professional in handling the issue with my Bronco. Vehicle is running as it should so far. They kept us informed throughout the progress of service w More

by Shelley.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

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