Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Austin Davey
Austin Davey at Campbell Ford

Austin Davey

Service Director

Campbell Ford

2801 S 11th St
Niles, MI 49120

Contact Me
4.7
231 Reviews
4.7

231 Reviews

Write a Review

231 Reviews of Austin Davey

May 16, 2025

Dealership Rating
Employee Rating

Attempted to fleece me to the tune of $2100 for a repair that was free and fully covered under factory extended warranty More

by DBAKE254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Hernandez , Nick Boyd

Report | Print
May 16, 2025

Campbell Ford responded

Thank you for your feedback. We understand your concerns and appreciate the opportunity to clarify. The repair in question was not eligible for coverage under the extended warranty, as the specific component that failed is not listed among the covered items. That said, we still provided a complimentary service loaner for your convenience while your vehicle was in our shop, and we also covered the cost of the diagnostic fee to help reduce your out-of-pocket expenses. We’re committed to transparency and customer satisfaction, and we’re always here to answer any questions you may have about warranty coverage or repair recommendations!

May 16, 2025

Dealership Rating
Employee Rating

Their communication was great! Very easy to work with. They were very professional. Extremely happy! More

by bc101886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez, Mobile Service

Report | Print
May 16, 2025

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

May 16, 2025

Dealership Rating
Employee Rating

Great job. Fast efficient service. Very convenient. They came and fixed car at my house. More

by No thanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez, Mobile Service

Report | Print
May 16, 2025

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

May 16, 2025

Dealership Rating
Employee Rating

Helpful people willing to help and answer questions and explain all details about the service needed More

by ELIZABETHRFAULKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mobile Service

Report | Print
May 16, 2025

Campbell Ford responded

Thanks, Elizabeth, for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

May 11, 2025

Dealership Rating
Employee Rating

he was very helpful polite and got the job done Ihe edge comes back hope More

by JANICELOTITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez, Mobile Service

Report | Print
May 11, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

May 07, 2025

Dealership Rating
Employee Rating

Helpful, fast, on time, friendly, and did the job right. Liked the home service. Thanks More

by WHFRAME842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez, Mobile Service

Report | Print
May 07, 2025

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

May 02, 2025

Dealership Rating
Employee Rating

I always have great service when taking my car to Campbell Ford. The service there is always fantastic. More

by cwhite2564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez, Mobile Service

Report | Print
May 02, 2025

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

April 28, 2025

Dealership Rating
Employee Rating

People were good to work with. Work was well done and completed in a timely manner More

by FIPSTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 28, 2025

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

April 26, 2025

Dealership Rating
Employee Rating

Have already done so. They Are excellent! Very understanding and very concerned. Great people. A plus More

by knott.dick
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer, Vincent Hernandez

Report | Print
Apr 26, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

April 26, 2025

Dealership Rating
Employee Rating

It's very convenient when Ford mobile service comes to your house and does the needed repairs on time and friendly, thanks Campbell Ford. More

by dukelawton6756
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Metcalf, Vincent Hernandez, Mobile Service

Report | Print
Apr 26, 2025

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

1
2
...
24

Dealership Inventory (184 Vehicles)

new 2024 Ford Escape car
2024 Ford Escape
new
Star White exterior
CVT
Front-wheel Drive
Not Priced
View Details
new 2025 Ford Transit-250 car
2025 Ford Transit-250
new
Oxford White exterior
Automatic
All-wheel Drive
Not Priced
View Details
used 2024 Jeep Compass car, priced at $32,490
2024 Jeep Compass
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$32,490
View Details
new 2025 Ford Transit-350 car
2025 Ford Transit-350
new
Oxford White exterior
Automatic
Rear-wheel Drive
Not Priced
View Details
used 2019 Chevrolet Silverado 1500 car, priced at $28,810
2019 Chevrolet Silverado 1500
used
White exterior
Automatic
Four-wheel Drive
$28,810
View Details
new 2025 Ford F-250 car
2025 Ford F-250
new
Oxford White exterior
Automatic
Four-wheel Drive
Not Priced
View Details
View All Inventory