Austin Davey
Austin Davey at Campbell Ford
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Austin Davey

Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.7
198 Reviews
4.7

198 Reviews

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198 Reviews of Austin Davey

March 10, 2025

Dealership Rating
Employee Rating

They always try to please their customers they listen to their customers and they try to get out asap More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez , Bill Fletcher I haven't no dealing with him

Mar 11, 2025

Campbell Ford responded

Hi Jimmy: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 08, 2025

Dealership Rating
Employee Rating

Campbell Ford goes out of their way to make things convenient for the customer. Many companies don’t do that. More

by mstephenson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad, Vincent Hernandez , Skylaar

Mar 09, 2025

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

March 07, 2025

Dealership Rating
Employee Rating

Everyone at Campbell are great to work with, very helpful, professional, polite, service is the best, will always take my daughters car there More

by brookefawcett2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

Mar 07, 2025

Campbell Ford responded

Thank you so much, Brooke, for your kind words, and for taking the time to leave us this wonderful feedback! We are always happy to service your daughter's car!

March 07, 2025

Dealership Rating
Employee Rating

I appreciate the hard work they do. Sometimes I set and wait and Sometimes I get a ride home. More

by 69MORNINGSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

Mar 07, 2025

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 02, 2025

Dealership Rating
Employee Rating

Picked up my car and Fixed my transmission fast with no issues. Kept me updated on the repairs and cost. More

by Adamsautorebuilds
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

Mar 03, 2025

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 01, 2025

Dealership Rating
Employee Rating

The service center lacks in communication, they also seem to have no confidence in fixing ongoing issues. Brought my truck in 5 times for the same check engine light, finally reached out to Ford to get some More

by CHAYCECASTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 04, 2025

Campbell Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.https://www.dealerrater.com/dp/2662/reviews#

February 26, 2025

Dealership Rating
Employee Rating

Drop the ball on everything. From ordering my part to the repair of my suv. 3 months on waiting for a part that they had in stock after a month and never called. Said it would ta More

by Ski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Hernandez

Mar 01, 2025

Campbell Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 21, 2025

Dealership Rating
Employee Rating

A great place service is very well kind and polite The home service for servicing a vehicle is very nice. They keep great records and send out notices when service is needed More

by francesskibbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

February 19, 2025

Dealership Rating
Employee Rating

Austin and Vince were very professional and took great care of the small problem I had with my Brand new truck! More

by RyanN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Campbell Ford responded

Thanks, Ryan, for sharing your thoughts about your experience with Austin and Vince here at Campbell Ford. We appreciate your business and hope to see you again soon!

February 14, 2025

Dealership Rating
Employee Rating

Service was amazing! So easy! Thanks so much I really appreciate your help, communication and excellent service! More

by CHASECURRIER111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2025

Campbell Ford responded

Chase, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

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