Austin Barlow

Honda of Columbia service is top notch. They keep me aware of everything they’re doing and let me know when things are coming up and what I need to worry about now and what can wait. All th They keep me aware of everything they’re doing and let me know when things are coming up and what I need to worry about now and what can wait. All the service advisers know what they’re doing and Preston Locklear, the service manager, works very hard to make sure things are done right and the customers are satisfied. More

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Always helpful staff here. I feel comfortable asking questions and they answer. Place is clean and fast service most of the time. They provide shuttle service which is very hel I feel comfortable asking questions and they answer. Place is clean and fast service most of the time. They provide shuttle service which is very helpful to me. The only issue I have is that I have to clean my car out when I get home to get the grease marks out of my cat door. More

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Great service, and I feel like Austin really takes an interest in doing things right and having the best service experience. interest in doing things right and having the best service experience. More

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The Service Advisor, Austin Barlow of Lexington was very knowledgeable and very nice. Kayla Davis met me to take my vehicle with a fresh beautiful smile and greeting. In my opinion Austin and Kayla are an a knowledgeable and very nice. Kayla Davis met me to take my vehicle with a fresh beautiful smile and greeting. In my opinion Austin and Kayla are an asset and blessing to Honda of Columbia. Most of my work needed on my Honda is done at this Honda location. However, the repairs for my vehicle were more than the van is worth so I did not get the repairs done and I am not in the market for a new vehicle. This one is not paid for as of yet. I enjoy the choice to take the shuttle home or remain in the lobby, The time I was in the lobby was an hour and half, I had an appointment for 7:00 am and they open at 7:30 am. I was in and out in an adequate time frame. More

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The dealer was prompt, professional, and courteous, He provided helpful information and gave it in a caring manner. provided helpful information and gave it in a caring manner. More

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I sent an email concerning the warping of the A Pillar panels on our 2022 Odyssey. It is a common problem (Honda used cheap materials during the pandemic) and should be covered under warranty. The respons panels on our 2022 Odyssey. It is a common problem (Honda used cheap materials during the pandemic) and should be covered under warranty. The response was, "Thank you for your interest in __________. We have great deals on _________." It was a generic email from the sales staff. Honda cars have gone down in quality and they no longer make repairs under warranty. It is infuriating when you buy a $50,000 vehicle made with cheap parts. More

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Outstanding job all the time! ! Always courteous and very professional I would recommend them to anybody. ! Always courteous and very professional I would recommend them to anybody. More

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Excellent people to work with and very professional. Very clean showroom and waiting area. Have been taking my Honda there for 13 years with great service. Very clean showroom and waiting area. Have been taking my Honda there for 13 years with great service. More

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I worked in QA/QC for almost 40 years. We bought our van in Rock Hill a 2007 Honda Odyssey in 2010. We live in Lexington SC. We have been having our van serviced at Honda of Columbia going We bought our van in Rock Hill a 2007 Honda Odyssey in 2010. We live in Lexington SC. We have been having our van serviced at Honda of Columbia going on 14 years. It’s so rewarding to find workmanship and customer service that you can trust. If we have ever had an issue, it was dealt with to my benefit. More

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Always honest and fair with me. Been bringing vehicles here for over a decade. Austin makes scheduling a breeze and goes above and beyond in helping to manage the costs of repairs. Been bringing vehicles here for over a decade. Austin makes scheduling a breeze and goes above and beyond in helping to manage the costs of repairs. More

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