Austin Barlow

All professional, thru and thru. This was our third Honda from Honda of Columbia. While they certainly have competitive prices, it's their service department that does the real sel This was our third Honda from Honda of Columbia. While they certainly have competitive prices, it's their service department that does the real selling. Austin Barlow, our service writer, provides great service and ensure our vehicles remain road-worthly. More

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Abby is one of the best that I have encountered. I have owned lots of cars in my years, however, Abby made the buying experience top notch! I have owned lots of cars in my years, however, Abby made the buying experience top notch! More

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Honda of Columbia service is top notch. They keep me aware of everything they’re doing and let me know when things are coming up and what I need to worry about now and what can wait. All th They keep me aware of everything they’re doing and let me know when things are coming up and what I need to worry about now and what can wait. All the service advisers know what they’re doing and Preston Locklear, the service manager, works very hard to make sure things are done right and the customers are satisfied. More

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Always helpful staff here. I feel comfortable asking questions and they answer. Place is clean and fast service most of the time. They provide shuttle service which is very hel I feel comfortable asking questions and they answer. Place is clean and fast service most of the time. They provide shuttle service which is very helpful to me. The only issue I have is that I have to clean my car out when I get home to get the grease marks out of my cat door. More

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Great service, and I feel like Austin really takes an interest in doing things right and having the best service experience. interest in doing things right and having the best service experience. More

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The Service Advisor, Austin Barlow of Lexington was very knowledgeable and very nice. Kayla Davis met me to take my vehicle with a fresh beautiful smile and greeting. In my opinion Austin and Kayla are an a knowledgeable and very nice. Kayla Davis met me to take my vehicle with a fresh beautiful smile and greeting. In my opinion Austin and Kayla are an asset and blessing to Honda of Columbia. Most of my work needed on my Honda is done at this Honda location. However, the repairs for my vehicle were more than the van is worth so I did not get the repairs done and I am not in the market for a new vehicle. This one is not paid for as of yet. I enjoy the choice to take the shuttle home or remain in the lobby, The time I was in the lobby was an hour and half, I had an appointment for 7:00 am and they open at 7:30 am. I was in and out in an adequate time frame. More

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The dealer was prompt, professional, and courteous, He provided helpful information and gave it in a caring manner. provided helpful information and gave it in a caring manner. More

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I sent an email concerning the warping of the A Pillar panels on our 2022 Odyssey. It is a common problem (Honda used cheap materials during the pandemic) and should be covered under warranty. The respons panels on our 2022 Odyssey. It is a common problem (Honda used cheap materials during the pandemic) and should be covered under warranty. The response was, "Thank you for your interest in __________. We have great deals on _________." It was a generic email from the sales staff. Honda cars have gone down in quality and they no longer make repairs under warranty. It is infuriating when you buy a $50,000 vehicle made with cheap parts. More

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Outstanding job all the time! ! Always courteous and very professional I would recommend them to anybody. ! Always courteous and very professional I would recommend them to anybody. More

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Excellent people to work with and very professional. Very clean showroom and waiting area. Have been taking my Honda there for 13 years with great service. Very clean showroom and waiting area. Have been taking my Honda there for 13 years with great service. More

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