Aubrey Ferguson

Terrible customer service. Could not get her to call me back after she told me she would on two different occasions. Could not get her to call me back after she told me she would on two different occasions. More

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From the very start of entering the building the experience here was nothing less than superb. I was greeted at the door with a warm welcome and offered water and coffee from the start. The receptio experience here was nothing less than superb. I was greeted at the door with a warm welcome and offered water and coffee from the start. The receptionist was very bubbly and eager to assist. My salesman, Braylee, was down to earth and a simple young man not over doing any sales pitch but just obviously being his honest and kind self. I was buying a 2020 Mustang GT that had a tuning issue. Braylee brought in Scott Williams who was extremely knowledgeable in the sports car department. He explained what needed to be done and offered $1,000 towards the repair needed. This payment would be sent after I made the repairs. After making the agreement, Braylee sent me to financing where I dealt with a gentleman named Dakota. Dakota was very kind and thorough when going through my financing and warranty details. He was swift and wasted no time getting me in and out. As promised, I received a check in the mail two days after having my car tuned just as Scott explained. I have purchased 7 vehicles from 7 different dealerships. This dealership was 2 1/2 hours from home but after the awesome experience at Seth Wadley, my next vehicle will be purchased here. More

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From the time I pre-qualified online to the time I left the lot in my car I was extremely impressed! Seth Wadley Ford gets 10/10 for customer service from me. They went above and beyond for me and I left i the lot in my car I was extremely impressed! Seth Wadley Ford gets 10/10 for customer service from me. They went above and beyond for me and I left in the vehicle I came for!! Aubrey, Scott, Colt, Hassan, Ricky!!!!!! You guys rock!!!!! More

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Horrific service after the sale! No help when needed from the finance or accounting departments. Consistently sent to voicemail. No return calls. Overall not a good experience No help when needed from the finance or accounting departments. Consistently sent to voicemail. No return calls. Overall not a good experience More

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