Been bringing my car here since I bought it 10 years ago.
They are trustworthy and efficient.
They are trustworthy and efficient.
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by Sharon45
Verified Customer
Verified Customer
Service Price Transparency
Jul 19, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa.
Matt Kiscellus
matt.kiscellus@russdarrow.com
I had a great experience at the dealership thanks to
Sarena, who took exceptional care of my car during its recent maintenance visit. From start to finish, she was professional, knowledgeable, and genui
Sarena, who took exceptional care of my car during its recent maintenance visit. From start to finish, she was professional, knowledgeable, and genuinely attentive. Sarena clearly explained everything that needed to be done, kept me updated throughout the process, and made sure all my concerns were addressed.
My car came back in top shape, and I felt confident knowing it had been in good hands. Sarena made the entire experience smooth and stress-free
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by kathy
Verified Customer
Verified Customer
Service Price Transparency
Jul 18, 2025 -
Russ Darrow Kia of Wauwatosa responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Matt Kiscellus
matt.kiscellus@russdarrow.com
Excellent service and excellent amenities.
I was quickly checked in and walked through the maintenance schedule. Impressed as always with the attention to customer service and details.
I was quickly checked in and walked through the maintenance schedule. Impressed as always with the attention to customer service and details.
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by Michael
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Matt Kiscellus
matt.kiscellus@russdarrow.com
Very courteous, efficient, and detailed.
. I like the fact that a detailed video was sent.
. I like the fact that a detailed video was sent.
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by ITJOHNSON33
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Wauwatosa. We look forward to having you as one of our valued customers for many more years to come!
Matt Kiscellus
matt.kiscellus@russdarrow.com
Always friendly and respectful.
Work is done quickly and vehicle always returned clean. Would recommend to others.
Work is done quickly and vehicle always returned clean. Would recommend to others.
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by kebeling
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2025 -
Russ Darrow Kia of Wauwatosa responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Wauwatosa, we look forward to having you as a valued customer for many years to come!
Matt Kiscellus
matt.kiscellus@russdarrow.com
Prices are very high for any work done.
And when the manufacture knows they have an issue with certain components there should be an automatic warranty extension.
And when the manufacture knows they have an issue with certain components there should be an automatic warranty extension.
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by J.HAROLD727
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thanks for sharing your experience with Russ Darrow Kia of Wauwatosa. Athanasios and our team appreciate your business and hope to see you again soon!
Matt Kiscellus
matt.kiscellus@russdarrow.com
Very friendly service department.
He explained services that should be done with no high pressure to do it immediately.
He explained services that should be done with no high pressure to do it immediately.
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by MACBEN4
Verified Customer
Verified Customer
Service Price Transparency
Jul 11, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Wauwatosa. We look forward to having you as one of our valued customers for many more years to come!
Matt Kiscellus
matt.kiscellus@russdarrow.com
Always courteous and respectful .
A very professional operation that makes the customer feel appreciated. Glad I purchased my car there.
A very professional operation that makes the customer feel appreciated. Glad I purchased my car there.
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by sunrise1980sun
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Matt Kiscellus
matt.kiscellus@russdarrow.com
Excelente personal muy buen trabajo atención en español
recomendados 100% Gracias por tan excelente trabajo
recomendados 100% Gracias por tan excelente trabajo
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by JAGRILLET
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2025 -
Russ Darrow Kia of Wauwatosa responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Matt Kiscellus
matt.kiscellus@russdarrow.com
I really appreciated the Lyft rides to and from work.
Athanasios was great in planning them. The rides were very quick to pick me up.
Athanasios was great in planning them. The rides were very quick to pick me up.
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by demtem
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2025 -
Russ Darrow Kia of Wauwatosa responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Athanasios delivered such a great experience!
Matt Kiscellus
matt.kiscellus@russdarrow.com
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