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Aspen Evans
Aspen Evans at Jim Ellis Toyota of McDonough
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Aspen Evans

Advisor

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

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4.5
19 Reviews

Dealership Experience

9 mos

Languages Spoken

English English

4.5

19 Reviews

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19 Reviews of Aspen Evans

June 17, 2024

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Employee Rating

Service personnel were friendly and asked a lot of questions to get my repair done correctly. Liked the video that the technician showed me of his work on my vehicle. So far so good, I'll be back for More

by glm1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Johnson, Allen Todd, Joshua Marks

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Jun 19, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're pleased to hear that our service personnel were friendly and thorough in addressing your repair needs. It's great to know you appreciated the video we provide for our customers to see the work completed on their vehicle. We look forward to serving you again in the future! If you need any further assistance, please feel free to reach out.

June 15, 2024

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Employee Rating

This dealership hire the best people. I love the team! They treat you like family at Jim Ellis Toyora of McDonough! More

by MASONANGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Reid Millikan, Oscar Johnson, Jimmy Hernandez, Kaitlyn Kerce, Jon Carpenter, Lavar Frederick, Victoria Steinetz

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Jun 19, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that you love our team and feel like family at Jim Ellis Toyota. Providing a welcoming and friendly environment is important to us, and we appreciate your kind words. We look forward to continuing to serve you and making you feel at home with us!

June 12, 2024

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Employee Rating

Reliable and very professional with good customer service, good working environment and good worker, nice work. More

by laykaylee_leye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that you found our service reliable and professional, with a good working environment and excellent customer service. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 12, 2024

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Employee Rating

That service is so good and I love it, I will like to recommend everyone to go that place. More

by JESUS08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Reid Millikan, Oscar Johnson, Jimmy Hernandez, Kaitlyn Kerce, Jon Carpenter, Lavar Frederick, Victoria Steinetz

Helpful
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Jun 14, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback and recommendation! We're glad to hear that you enjoyed our service. If there are any specific areas where we can improve to earn a higher rating, please let us know. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 11, 2024

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Employee Rating

Jim Ellis toyota is great, great people and customer service. I would recommend anyone to go there More

by abramsalex051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan, Lavar Frederick

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Jun 13, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words and recommendation! We're delighted to hear that you had a great experience with our team and customer service at Jim Ellis Toyota. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

June 08, 2024

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Employee Rating

The atmosphere in the Waiting service area is very nice everything is very clean There More

by BARBARA_BURNT58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Reid Millikan, Oscar Johnson, Kaitlyn Kerce, Jon Carpenter, Lavar Frederick, Victoria Steinetz

Helpful
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Jun 12, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you had a positive experience with us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 07, 2024

Dealership Rating
Employee Rating

Good Customer service and what is the requirement of service I have done there on time so thank you for Jim Ellis Toyota and service team. More

by bishomber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 12, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're pleased to hear that you received good customer service and that your service requirements were met on time. We appreciate your support and your kind words about our service team. If you need anything else or have any further comments, please don't hesitate to reach out. We look forward to serving you again at Jim Ellis Toyota!

June 05, 2024

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Employee Rating

Aspen is very kind, attentive, and helpful. She helped us with the concerns we had and went above and beyond to make sure we got what we needed. More

by sallycollinskim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Carpenter

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Jun 07, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're thrilled to hear that Aspen provided you with attentive and helpful service, addressing your concerns and going above and beyond to ensure you got what you needed. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 30, 2024

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Employee Rating

Aspen was great, very courteous and explained everything well. The service was also quick and thorough. More

by Raichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 02, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that Aspen provided courteous service and clear explanations. It's great to know that your experience was quick and thorough. We appreciate your feedback and look forward to serving you again at Jim Ellis Toyota!

May 30, 2024

Dealership Rating
Employee Rating

Friendly fast service. Kept you up to date on your car and all that was needed. More

by monicacamphughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 02, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you had a friendly and fast service experience with us! Keeping you updated on your car's status is a top priority for us, and we're glad we could provide that for you. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

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