Ashley Wirz

Jenny to service advisor is great. Took my truck in the have the oil changed with my own oil and filter. Called last week and this week to make sure and they said sure. Took my truck t Took my truck in the have the oil changed with my own oil and filter. Called last week and this week to make sure and they said sure. Took my truck today and when I picked it up it was 3 quarts because it's a 6.7 diesel which this one takes 15 quarts. Had to take it back. They left a full gallon in the back seat area. When I went back for them to add the remaining oil, the owner was there and told me we will NOT be doing oil changes with the owner bring there own oil. Plus the owner said I only brought 3 gallons of oil, he was wrong because the people there did say I brought 4 gallons. This is the last time I will go there. So check your oil when you leave, might be low. Jenny the service advisor was great. I would give her a 10. More

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Great people good service very helpful. Thanks to Joe and Ashley as usual fast and easy.Thanks Thanks to Joe and Ashley as usual fast and easy.Thanks More

by ttdercan Verified Customer Verified Customer

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Quick service, very clean service department, friendly atmosphere. Fixed everything correctly the first time. One of the service departments I’ve been to. atmosphere. Fixed everything correctly the first time. One of the service departments I’ve been to. More

by mbolus0000 Verified Customer Verified Customer

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Even though the service department knew I had to wait on my vehicle, they did not inform me that the repair would take 4 hours! If I had known, I would have made other arrangements. They did not offer a l my vehicle, they did not inform me that the repair would take 4 hours! If I had known, I would have made other arrangements. They did not offer a loaner. More

by lewispcolbert Verified Customer Verified Customer

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All round great bunch of dedicated service and sales professionals Always great to do business with this dealership thanks!!! professionals Always great to do business with this dealership thanks!!! More

by chevy1sg53 Verified Customer Verified Customer

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Good service and kind to the people and very polite and good service and a nice to everyone good service and a nice to everyone More

by none23 Verified Customer Verified Customer

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Ashley is always courteous and very helpful. The work was done quicly and efficiently even on a Saturday. The work was done quicly and efficiently even on a Saturday. More

by tonibell4 Verified Customer Verified Customer

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Ashley is friendly, knowledgeable, professional, helpful and a pleasure to work with. I am so grateful he’s working there. and a pleasure to work with. I am so grateful he’s working there. More

by cubbie268 Verified Customer Verified Customer

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Honest truth, I hit a puddle of water in my truck. I took it to aransas autoplex to get serviced because it no longer was turning on. They had it for 3 weeks than returned it to me saying it was fixed I took it to aransas autoplex to get serviced because it no longer was turning on. They had it for 3 weeks than returned it to me saying it was fixed. A day later, I had to return it again. Because during idle it was shaking my whole truck plus it had an error code. They had it for another week. Returned it to me again stating it was fixed. The error code was gone. I assumed it was working. Next morning, truck shaking uncontrollably. I called over there to take it in for the 3rd time. I was told the next appointment is 3 weeks away. Mind you this is 3 thousand dollars later! ! A month before this my truck was in the shop for 3 weeks having multiple issues. 2 thousand dollars later my truck was declared fix "BUT you might want to change out your battery. It's having problems starting". So I went over there with a battery i bought from O'Reillys and installed it myself. The next morning before work. DEAD. Long story short. I replaced the alternator. That was the problem the whole time and that would've fixed all the other problems I took my vehicle over there for. 2k worth of them replacing parts for a $200 part i fixed myself. I am dumbfounded by the lack of professionalism and experience the Service department has. I have spend close to 5k in just 2 months on these people's guessing games. I WILL NEVER BUY ANOTHER GMC AND I DEFINITELY WILL NEVER BUY ANOTHER VEHICLE FROM THIS ARANSAS AUTOPLEX EVER AGAIN More

by s_viewprojections Verified Customer Verified Customer

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Close by and convenient to get service done when needed without having to drive elsewhere without having to drive elsewhere More

by Art Verified Customer Verified Customer

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