Ashley Richards

Great buying experience twice now! My salesman and I made it a fun experience and that helped move the process along. My salesman and I made it a fun experience and that helped move the process along. More

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Flexible and relaxed staff at a convenient and trustworthy location. Frederick was personable and willing to work with us. trustworthy location. Frederick was personable and willing to work with us. More

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Excellent customer service, a very smooth purchase experience. We’d definitely come back again for a future purchase. experience. We’d definitely come back again for a future purchase. More

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Great experience with buying my first Subaru! I already knew what vehicle I wanted and sales consultant Moussa Sirleaf simplified the process of trading in my old car and purchasing my new vehic I already knew what vehicle I wanted and sales consultant Moussa Sirleaf simplified the process of trading in my old car and purchasing my new vehicle. It was a pleasure to work with Moussa Sirleaf. The particular vehicle I wanted was not on the dealership’s lot inventory, but sales manager Paris Tato made calls to several other dealerships and finally located the vehicle I was after. I’m grateful to Paris for his extra efforts involved. My thanks to everyone at Catonsville Heritage Subaru, I highly recommend this dealership to all. More

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Heritage was great. Went in to test drive some used Foresters and walked out with a new 2025. Paris and Nick worked with me to find a way to make the numbers work out. Went in to test drive some used Foresters and walked out with a new 2025. Paris and Nick worked with me to find a way to make the numbers work out. More

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The service I received from the entire team at Heritage Subaru was awesome. Moussa my salesman was knowledge of the vehicles. Ashley in finance got the financing to where I needed it to be and the process Subaru was awesome. Moussa my salesman was knowledge of the vehicles. Ashley in finance got the financing to where I needed it to be and the process was simple. More

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Efficient and kept to their word. Easily available if I had any questions. Went out of their way to make delivery convenient for me. Easily available if I had any questions. Went out of their way to make delivery convenient for me. More

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I love the service dept at heritage Subaru but not so much Steve and Ashley.. I have been trying to get the refund for the Gap insurance on my 2021 Subaru Ascent Since March 2024. As of today, still hav much Steve and Ashley.. I have been trying to get the refund for the Gap insurance on my 2021 Subaru Ascent Since March 2024. As of today, still have not seen it. Phone calls and emails are not returned. Even went to corporate, still nothing. Not sure where to go next. Any ideas? More

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Nick Falcon was awesome very helpful and knowledgeable. Thank you very much I really appreciate it. Thank you very much I really appreciate it. More

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This is our families second purchase from this dealer. Today Fred was knowledgeable, patient and not salesy! If you're hesitant about where to go for your big purchase I would definitely recommend this de Today Fred was knowledgeable, patient and not salesy! If you're hesitant about where to go for your big purchase I would definitely recommend this dealer and Fred James. More

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