Ashley Richards | Page 10
F&I Director
Heritage Subaru Catonsville
6624 Baltimore National Pike
Baltimore, MD 21228
Dealership Experience
8 yrs, 1 mo
Languages Spoken
English
Spanish
112 Reviews
Write a Review112 Reviews of Ashley Richards
January 22, 2022
Smooth transaction and very helpful staff made my first car buying experience easy and the crew have given me their full attention to all my car needs. Thanks again for the great help!thanks again May for car buying experience easy and the crew have given me their full attention to all my car needs. Thanks again for the great help!thanks again May for the attention ❤️. More
Other Employees Tagged: May Farris
October 31, 2021
Cary was great! He helped with 2 factory orders. Pricing and service throughout the process was super. I highly recommend you call Cary first! I am sure he can give you the best deal and the most Pricing and service throughout the process was super. I highly recommend you call Cary first! I am sure he can give you the best deal and the most professional service throughout the buying experience. More
Other Employees Tagged: Cary Hoffman , Kevin Engle
September 08, 2021
Spectacular experience with Heritage Subaru at Catonsville, especially Stephen Weaver, for buying my 2021 Ascent. He was very energetic and extremely knowledgeable of everything Subaru. Catonsville, especially Stephen Weaver, for buying my 2021 Ascent. He was very energetic and extremely knowledgeable of everything Subaru. More
Other Employees Tagged: Stephen Weaver
September 07, 2021
Our salesman, Stephen Weaver, was nothing short of amazing in his knowledge of the vehicle. He spent so much time with us instructing on the car features and answering questions. He even set up Apple amazing in his knowledge of the vehicle. He spent so much time with us instructing on the car features and answering questions. He even set up Apple Car Play. We never felt rushed at all in the process. The sale was smooth in every way. I would highly recommend this salesman and the dealership. More
Other Employees Tagged: Stephen Weaver
August 01, 2021
Cary was a consummate professional in all our engagements with him. Car buying always has a lot of negative energy around it, but for us, working with Cary was a breeze and the entire experience from discuss with him. Car buying always has a lot of negative energy around it, but for us, working with Cary was a breeze and the entire experience from discussions of cost and delivery to the dealership went smoothly. Highly recommend working with him if you have the chance. We’re in DC but driving a bit further out for service is in the cards given the great experience we had with purchasing our Crosstrek. Ashley was super helpful in getting us to find a price that worked for our budget! More
Other Employees Tagged: Cary Hoffman
April 27, 2021
Outstanding. The Best car transaction I have ever had and that Includes...Range Rover. Mercedes..BMW...Alfa Romeo.....This Subaru experience beats them all! Thanks Guys...U R Awesome! that Includes...Range Rover. Mercedes..BMW...Alfa Romeo.....This Subaru experience beats them all! Thanks Guys...U R Awesome! More
Other Employees Tagged: Cary Hoffman , Robert Haas, Allen Kim
April 26, 2021
I used the CarBargains service and was told to contact only Kevin Engle. When I made my initial two calls, he was unavailable and I was directed to other personnel or received a call back form another emp only Kevin Engle. When I made my initial two calls, he was unavailable and I was directed to other personnel or received a call back form another employee despite my stating I was calling to speak to Kevin. However, it all worked out well, especially in conversations with Cary Hoffman. He was extremely helpful regarding descriptions and utility of certain options that I was considering. I had given another employee information re: trade-in value of my current car, but have not yet heard back on it. More
Other Employees Tagged: Cary Hoffman , Kevin Engle
March 06, 2021
The Sales Manager, Robert, made us feel welcomed and worked with us to get into a price range we felt comfortable with. Our Salesmen, Melvin, made everything a breeze. He wasn't like other car sales worked with us to get into a price range we felt comfortable with. Our Salesmen, Melvin, made everything a breeze. He wasn't like other car salesmen I've interfaced with in the past. He didn't pressure us or try to upsell anything. He was awesome to chat with as we went through the buying process. I would definitely buy from Melvin again! More
Other Employees Tagged: Melvin Bagby, Robert Haas, Sam Hicks
October 05, 2020
This dealership was great! I was able to get my 2020 Forester Premium for a good deal, as well as get a fair trade-in price for my car. They were able to get a vehicle from a different Subaru dealer sen Forester Premium for a good deal, as well as get a fair trade-in price for my car. They were able to get a vehicle from a different Subaru dealer sent to Catonsville within the hour. William Hoyt was great, he took his time to show me all the options I wanted to see, not pressuring me at all to act quickly or to go a certain way. I hope for this new car to last a while but when I need a new car, I definitely will be going back here, and I am going to recommend all of my friends and family to go here if there are looking for a new Subaru! More
Other Employees Tagged: Sam Hicks, William Hoyt
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