Ashley Richards
Ashley Richards at Heritage Subaru Catonsville

Ashley Richards | Page 10

F&I Director

Heritage Subaru Catonsville

6624 Baltimore National Pike
Baltimore, MD 21228

Contact Me
4.7
112 Reviews

Dealership Experience

8 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.7

112 Reviews

Write a Review

112 Reviews of Ashley Richards

January 22, 2022

Dealership Rating
Employee Rating

Smooth transaction and very helpful staff made my first car buying experience easy and the crew have given me their full attention to all my car needs. Thanks again for the great help!thanks again May for More

by Moliebassong83
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: May Farris

Jan 25, 2022

Heritage Subaru Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2021

Dealership Rating
Employee Rating

Cary was great! He helped with 2 factory orders. Pricing and service throughout the process was super. I highly recommend you call Cary first! I am sure he can give you the best deal and the most More

by Red STI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cary Hoffman , Kevin Engle

Nov 01, 2021

Heritage Subaru Catonsville responded

Hello Red, thank you for your feedback. We're glad that you found our team supportive and the whole experience to be pleasant and easy. We hope to be of service to you again! Take care and have a great day!

September 08, 2021

Dealership Rating
Employee Rating

Spectacular experience with Heritage Subaru at Catonsville, especially Stephen Weaver, for buying my 2021 Ascent. He was very energetic and extremely knowledgeable of everything Subaru. More

by laurawilhelm78
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Weaver

Sep 08, 2021

Heritage Subaru Catonsville responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 07, 2021

Dealership Rating
Employee Rating

Our salesman, Stephen Weaver, was nothing short of amazing in his knowledge of the vehicle. He spent so much time with us instructing on the car features and answering questions. He even set up Apple More

by Bobby
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Weaver

Sep 08, 2021

Heritage Subaru Catonsville responded

Hi Bobby, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 01, 2021

Dealership Rating
Employee Rating

Cary was a consummate professional in all our engagements with him. Car buying always has a lot of negative energy around it, but for us, working with Cary was a breeze and the entire experience from discuss More

by RaJacobs
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cary Hoffman

Aug 17, 2021

Heritage Subaru Catonsville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Subaru Catonsville!

July 17, 2021

Dealership Rating
Employee Rating

We had a great experience at this dealership. I would highly recommend More

by DC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moussa Sirleaf, Kristen Weikel

April 27, 2021

Dealership Rating
Employee Rating

Outstanding. The Best car transaction I have ever had and that Includes...Range Rover. Mercedes..BMW...Alfa Romeo.....This Subaru experience beats them all! Thanks Guys...U R Awesome! More

by Dfmar123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cary Hoffman , Robert Haas, Allen Kim

Apr 28, 2021

Heritage Subaru Catonsville responded

Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

April 26, 2021

Dealership Rating
Employee Rating

I used the CarBargains service and was told to contact only Kevin Engle. When I made my initial two calls, he was unavailable and I was directed to other personnel or received a call back form another emp More

by RWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cary Hoffman , Kevin Engle

Apr 27, 2021

Heritage Subaru Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

March 06, 2021

Dealership Rating
Employee Rating

The Sales Manager, Robert, made us feel welcomed and worked with us to get into a price range we felt comfortable with. Our Salesmen, Melvin, made everything a breeze. He wasn't like other car sales More

by JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melvin Bagby, Robert Haas, Sam Hicks

Mar 08, 2021

Heritage Subaru Catonsville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please give us a call. We're always happy to help!

October 05, 2020

Dealership Rating
Employee Rating

This dealership was great! I was able to get my 2020 Forester Premium for a good deal, as well as get a fair trade-in price for my car. They were able to get a vehicle from a different Subaru dealer sen More

by rf3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Hicks, William Hoyt

Oct 07, 2020

Heritage Subaru Catonsville responded

Hello, thank you for your kind words and congratulations on your new Forester Premium! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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