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Ashley Ochwat
Ashley Ochwat at Toyota of Scranton
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Ashley Ochwat

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.7
27 Reviews
4.7

27 Reviews

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27 Reviews of Ashley Ochwat

December 06, 2024

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Employee Rating

Ashley was so friendly and very helpful! I appreciate the hard work everyone puts in to make you feel comfortable and welcomed. Jim Yacone has been servicing my vehicles and always does the More

by BRANDI.CHILSON
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 06, 2024

Toyota of Scranton responded

Dear Brandi.Chilson, Thank you for your wonderful review! We’re so glad to hear that Ashley made your experience friendly and helpful, and we truly appreciate your recognition of Jim Yacone’s excellent work. Our team works hard to ensure every guest feels comfortable and welcomed, and it means so much to know we succeeded in doing that for you. Thank you for your continued trust in us, and we look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

November 16, 2024

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The Toyota of Scranton staff that I worked with when purchasing my new Tacoma were great. Noah M. and Jake F. made the purchase experience easy and were very knowledgeable. Mark T. was patient and th More

by JDCRONK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Jim Luyster, Noah Mihal, Jake Ferris

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Nov 16, 2024

Toyota of Scranton responded

JDCRONK, Thank you so much for sharing your experience! We're thrilled to hear that Noah M. and Jake F. made your purchase easy and enjoyable with their knowledge and expertise. It's great to know that Mark T. took the time to thoroughly introduce you to your new Tacoma's features, and that Ashley O. provided helpful answers regarding your new accessories. Your recommendation means the world to us! Congratulations on your new Tacoma, and we look forward to serving you again in the future. Enjoy your ride! Warm regards, The Sales Team Toyota of Scranton

October 22, 2024

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The best dealership to buy new or used cars from! Thank you Toyota of Scranton! More

by JSKEEN8790
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Alan Aimer, Kacie Kuchinskas, Christine Shean, Chelsea Zongilla, Hailee Politz

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Oct 22, 2024

Toyota of Scranton responded

JSKEEN8790, Thank you for your amazing review! We're thrilled to be considered the best dealership for new and used cars. It means a lot to us that you had such a positive experience. Thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future Regards, The Toyota of Scranton Team

October 21, 2024

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Service was quick & Ashley was friendly & professional. Enjoyed the coffee & bun while waiting & the tv More

by ROXYZOE2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Toyota of Scranton responded

ROXYZOE2, Thank you for your kind review! We're delighted to hear that you had a quick and pleasant service experience, and that Ashley provided friendly and professional assistance. We're also glad you enjoyed the coffee, bun, and TV while you waited! We look forward to welcoming you back for your next visit. Warm regards, The Service Team Toyota of Scranton

October 18, 2024

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Very helpful and. Very knowledgeable and very polite and very friendly Answered all of my questions More

by MONARCH1150
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Recommend Dealer
Yes
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Oct 22, 2024

Toyota of Scranton responded

MONARCH1150, Thank you so much for your kind words! We're thrilled to hear that you found our team to be helpful, knowledgeable, and friendly. It's always our goal to answer all your questions and provide a positive experience. We appreciate your feedback and look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

October 04, 2024

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Great experience overall. I would highly recommend this dealership and associate to friends and family. More

by FUCCI2
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Workmanship
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Recommend Dealer
Yes
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Oct 05, 2024

Toyota of Scranton responded

FUCCI2, Thank you for sharing your feedback! We're delighted to hear that you had a great overall experience with us. It means a lot that you would recommend both our dealership and your associate to friends and family. We appreciate your trust and look forward to serving you again in the future. Thanks for choosing Toyota of Scranton! Take care, The Toyota of Scranton Team

September 26, 2024

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Professional, pleasant, efficient, prompt. No complaints! Happy to do business with them. Happy with service. More

by GAUGHANS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Luyster , Brian Burgess

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Sep 27, 2024

Toyota of Scranton responded

GAUGHANS, Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you had a professional, pleasant, and efficient experience with us. Your satisfaction is our top priority, and we're happy to know that we met your expectations. We look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

August 20, 2024

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My first time at this dealer for service and I was pleasantly surprised with the efficiency and great customer service. It's safe to say I'll be back for all my service needs in the future. More

by TRACEY12
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Aug 21, 2024

Toyota of Scranton responded

TRACEY12, Thank you for choosing Toyota of Scranton for your service needs and for sharing your positive experience! We're thrilled to hear that your first visit exceeded your expectations with our efficiency and customer service. It's wonderful to know that we’ve earned your trust for future service visits. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again! Warm regards, The Toyota of Scranton Team

July 11, 2024

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Staff was professional and courteous. There was an issue with the original diagnosis of the vehicle, however the under warranty repair was completed and issue was completely resolved. More

by RPRP3
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Recommend Dealer
Yes
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Jul 12, 2024

Toyota of Scranton responded

RPRP3, Thank you for your feedback. We appreciate your kind words about our professional and courteous staff. We apologize for any inconvenience caused by the initial diagnosis issue. We're glad to hear that the under-warranty repair was completed successfully and that the issue was fully resolved. Your satisfaction is important to us, and we look forward to providing you with excellent service in the future. Best regards, tHE tOYOTA OF sCRANTON tEAM

June 30, 2024

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They really listen - If it’s humanly possible they’ll make it happen. Very happy! More

by JOYOUS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer, Jim Luyster, Jon Higgins, Jake Warrington

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Jul 01, 2024

Toyota of Scranton responded

JOYOUR, Thank you for your fantastic review! We're delighted to hear that our team at Toyota of Scranton could meet your needs and make things happen for you. Your happiness is our top priority, and we're thrilled to have earned your satisfaction. If there's anything more we can do for you in the future, please let us know. Safe driving! Warm regards, The Toyota of Scranton Team

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