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Ashley Meeks
Ashley Meeks at Serra Nissan
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Ashley Meeks

Service Advisor

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.7
6 Reviews
4.7

6 Reviews

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6 Reviews of Ashley Meeks

November 03, 2024

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Employee Rating

They also fixed the indicator for my tire pressure without me asking. I had been trying to fill it with air but it said it was correct on the air guage. Thank you. More

by Richard Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Matt Henry, Kyng Scott

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Nov 04, 2024

Serra Nissan responded

Thank you so much for choosing Serra Nissan for your service - we greatly appreciate your time and your business with us! We are so glad to hear that you found solutions for your vehicle concerns and hope we can continue to serve you in the future!

October 31, 2024

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Bought car in my March and just received spare keys after so many lies. Just terrible after I was told they were going to mail the key several times never did recieve it. More

by timothypope1
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Workmanship
Service Time
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Recommend Dealer
No
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Oct 31, 2024

Serra Nissan responded

Hi Mr. Pope - I have tried your name in all of our Birmingham stores and I can find no purchase made in your name. If you could provide some additional information, I would be glad to look into the matter. We appreciate our customers and want them to have the best buying experience, so I do hope to hear back from you either privately or publicly, so that we may investigate your issue. Thank you!

October 28, 2024

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Employee Rating

I'm hoping to change the service of all my vehicles to the Hoover Nissan location as I'm not happy with the Serra location. More

by cowan.kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Zac Willis

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Oct 29, 2024

Serra Nissan responded

We appreciate your feedback and would like to resolve any issues, however we are unable to find a customer file under your name. If you could provide some additional information (the invoice number of your last service or the last six of your vehicles VIN number), we would like to investigate any problems that would cause you to take your service to another dealership.

October 24, 2024

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Ashley Meeks provided detailed explanation of car diagnosis and service fees. Service completed in a reasonable time frame. Great Customer Service! More

by acook9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Wilson

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Oct 24, 2024

Serra Nissan responded

This is great to hear - thank you so much for coming to see us for your service needs! We are very appreciative of your time and your business with us, and hope to earn your business again in the future!

October 17, 2024

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Employee Rating

The staff was very polite and helpful. The service was done quickly and staff made sure we were updated regularly about what was happening with the vehicle. More

by wsara414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Matt Henry, Kyng Scott

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Oct 18, 2024

Serra Nissan responded

Thank you for your great review - we are so glad you got to experience what sets Serra Nissan apart! Thank you so much for choosing us for your vehicle's service and spending your time with us. We hope to see you again for any future car needs!

October 16, 2024

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Employee Rating

Very good service and friendly employees. I definitely would recommend this dealership. I have been pleased with my purchase and the customer service. More

by melindarecalde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Matt Henry, Kyng Scott

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Oct 17, 2024

Serra Nissan responded

Thank you so much for your great review - we deeply appreciate you choosing Serra Nissan for your service needs! Thank you trusting us with your time and your business, we are so glad to hear about your great experience. We hope to welcome you back in the future for any other car needs!

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