The staff is friendly, knowledgeable and gets your needs
taken care quick. They are very good at explaining the details
taken care quick. They are very good at explaining the details
More
by baileycyd
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Derek Ward
, Beau Bell, Zach Rhine
May 28, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words and for choosing to do business with James Wood Chevrolet Buick GMC Decatur. I am thrilled to hear that our staff provided you with exceptional service, were knowledgeable, and efficient in meeting your needs. I take pride in our team's ability to explain details thoroughly. I invite you to visit us again for any future automotive needs or share your positive experience with others. Thank you!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Steve Frazier at James Wood made our buying experience
incredibly easy. It’s not everyday you have come across someone that truly cares about your situation. Great people to work with.
incredibly easy. It’s not everyday you have come across someone that truly cares about your situation. Great people to work with.
More
by cbyronb32
Verified Customer
Verified Customer
May 21, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the kind words! I'm thrilled to hear that Steve and our team at James Wood Chevrolet Buick GMC Decatur made your buying experience easy and enjoyable. I strive to provide exceptional service and care to all our customers. Looking forward to working with you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
First class and the best around.
Very professional only place I buy our families behicles
Very professional only place I buy our families behicles
More
by kory5
Verified Customer
Verified Customer
May 13, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you, Kory, for the kind words! We are thrilled to be your go-to choice for vehicles for your family. We appreciate your loyalty and look forward to serving you for many years to come. Safe travels from all of us at James Wood Chevrolet Buick GMC Decatur!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Have been buying vehicles from them for over 40 years.
That should tell you something about the dealership and people.
That should tell you something about the dealership and people.
More
by dalescorvette
Verified Customer
Verified Customer
Other Employees Tagged:
Ricky Delgado
May 10, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for being a loyal customer for over 40 years! Your continued trust and support mean a lot to us at James Wood Chevrolet Buick GMC Decatur. I look forward to serving you for many more years to come.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Cathy and James Woods Motors have been our go to sales
rep and dealer for years now. Fair and honest deals…the best!
rep and dealer for years now. Fair and honest deals…the best!
More
by mdavie2055
Verified Customer
Verified Customer
May 03, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I’ve been dealing with James wood for over 50 years I
would gladly deal with Asa Johnson again he’s a good man
would gladly deal with Asa Johnson again he’s a good man
More
by joeredneckglass
Verified Customer
Verified Customer
Other Employees Tagged:
Ricky Delgado
Apr 18, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
I appreciate your review and I am glad to hear that you had a great experience with Asa. I look forward to working with you again soon!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Steve was awesome.
Got me everything I asked for and was great to work with. I didn’t catch his name, but the sales manager was great as well. Very friendly and persona
Got me everything I asked for and was great to work with. I didn’t catch his name, but the sales manager was great as well. Very friendly and personable people to work with. The detail department is questionable at best, which is why the experience isn’t getting 5 stars. The truck was still filthy on the inside when I picked it up. Everything had been hit with armor-all to shine it, but it was disgusting under the shine. I wiped out a few rags from scrubbing the inside myself and they were black when I was done. Great front of the house, back of the house needs some work. If I had more time I would have asked them to clean it properly, but I was in a hurry. All in all, I would absolutely do business here again due to my experience with Steve and the sales manager, but would make sure the detail guys get the vehicle cleaned right next time.
More
by dustin.murphy.03
Verified Customer
Verified Customer
Other Employees Tagged:
Steve Frazier
, The young lady I dealt with in finance was great as well!
Apr 19, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your feedback and your business, Dustin. I take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to me if you would like to discuss your experience in greater detail. Thank you.
Chad Huddleston
PreOwned Director
James Wood Motors
Karen is amazing!
Love doing business with her. She always takes the best care of me
Love doing business with her. She always takes the best care of me
More
by superbee777
Verified Customer
Verified Customer
Apr 09, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Tthank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Buick GMC Decatur team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
We will for sure go here for all our future vehicles.
Randy, Asa and the whole team were great!
Randy, Asa and the whole team were great!
More
by meghanhard25
Verified Customer
Verified Customer
Apr 04, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Meghan, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
The salesman was very knowledgeable about the vehicle.
The finance guy was excellent in all of the financial part of the deal. I would recommend this dealership to anyone interested in buying a vehicle.
The finance guy was excellent in all of the financial part of the deal. I would recommend this dealership to anyone interested in buying a vehicle.
More
by kevjones82261
Verified Customer
Verified Customer
Mar 26, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
I cannot thank you enough for your wonderful review of James Wood Motors and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com