Arthur Martel | Page 47

"Bait and switch" O'Brien tried to sell me, after I had completed all paperwork and finance approval, a 2012 vehicle. Upon discovery, Bill told me the 2013 "wasn't available yet." Then they t after I had completed all paperwork and finance approval, a 2012 vehicle. Upon discovery, Bill told me the 2013 "wasn't available yet." Then they tried to skirt the issue and alert me that I should have known...One of the managers "flipped me the bird" by pointing to a sticker on a 2013 vehicle because he was mad that he now had to offer me the same deal on a 2013 model because his salesman tried to screw me. They were all a bunch of bullcrap artisits. I can't imagine how many seniors and other people who have been taken advantage of at this dealership. Shame on them. More

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My experience with Toyota of Braintree was exceptional. Mr. Onwuameabu was professional, friendly and courteous. He took the time to answer my question and ensure my needs were met. I will definitely do bu Mr. Onwuameabu was professional, friendly and courteous. He took the time to answer my question and ensure my needs were met. I will definitely do business with Toyota of Braintree again in the near future. More

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I shopped around the Toyota dealerships near me (Copeland and McGee) and was, frankly, put off by their lack of interest in working with me. I felt I had some equity in my 2010 Highlander (which I leased fr and McGee) and was, frankly, put off by their lack of interest in working with me. I felt I had some equity in my 2010 Highlander (which I leased from Copeland) and wanted to use my equity as a downpayment for a new Highlander. Bob Hadges was extremely helpful over the phone and both Kenny and Art were great to work with in the store. These guys earned by business and my recommendation! More

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Tufankjian is the best!!! They made the buying of my vehicle the easiest, most stress-free purchase I've ever had. They are the most organized dealership I've had the pleasure of visiting. I drove 3 h vehicle the easiest, most stress-free purchase I've ever had. They are the most organized dealership I've had the pleasure of visiting. I drove 3 hours to get there and I will definitely make the drive again when it's time to buy again. More

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This was my first time buying a new car. I was very nervous and have heard terrible stories from friends about the hassles of buying a new car. Sunny was excellent, straight forward, and most important nervous and have heard terrible stories from friends about the hassles of buying a new car. Sunny was excellent, straight forward, and most importantly, honest. I highly recommend buying a car from here, and if you do, go through Sunny! More

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I recently bought a car from this dealership and found Arthur Martel to be very accommodating. He was extremely helpful in highlighting payment information, warrantees, and other options. Steve Levanch Arthur Martel to be very accommodating. He was extremely helpful in highlighting payment information, warrantees, and other options. Steve Levanchy was a fantastic salesperson. Within the past three months my sister, wife and I have purchased cars from him. He ensures that each customer receives outstanding service by providing a friendly environment and maintaining solid product knowledge. He is an asset to Toyota of Braintree! More

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This dealership really makes you feel you are part of a family. From the time you enter the dealership until the time you leave they make you feel at home and not pressured to make a decision right away. T family. From the time you enter the dealership until the time you leave they make you feel at home and not pressured to make a decision right away. This vehicle is the second new Toyota I have purchased from Braintree Toyota in the past year. I will continue to let people know what a pleasant experience it was for me. More

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Most sales people work on just selling you a car. Most sales people work on just selling you a car. Manuel Javier worked on being sure we were HAPPY buying the cars he sold us. We bought a Scion Most sales people work on just selling you a car. Manuel Javier worked on being sure we were HAPPY buying the cars he sold us. We bought a Scion IQ and a Toyota Venza. He never lost focus on us first. Once the process progressed, we found this attention repeated with each staff member who we were in contact with. I made sure I met the service manager before I left thinking the initial attention in buying a car would disappear after I drove off. I was clearly informed this was not going to be the case and the attention to our needs with the new cars would not change. We drove off feeling confident we made a good decision. More

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What an experience! From the first time I walked into the dealership, and being greeted by a lovely lady, Susan, straight through to my purchase was an excellent, smooth, professional experience. My sales as dealership, and being greeted by a lovely lady, Susan, straight through to my purchase was an excellent, smooth, professional experience. My sales associate, Benson Onwuamaebu was exceptional!! I can't say enough about him. Knowledgeable, personable, honest and a pleasure to work with. Our experience also meet some other wonderful associates I would like to mention, Mr. Cameron, Mr. Martel and Mr. Franke were all very accommodating and very helpful with all the choices and options I had to to make. Thank you to this excellent Team at Toyota!! We surely have found a new service Team for all our car buying sales. More

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I began the process of purchasing a 2013 Toyota Corrolla by requesting a price quote from Toyota of Braintree via email. I was promptly given a very competitive quote from Ed Walsh who invited me to come do by requesting a price quote from Toyota of Braintree via email. I was promptly given a very competitive quote from Ed Walsh who invited me to come down for a test drive. Ed greeted me at the door and introduced me to Salesperson Ian Merrill. Ian was very friendly and knowledgable about my vehicle. The whole process of perchasing my new vehicle was stress free and actually kind of fun. Except for when I had to drive my new Corrolla home during a nor' easter! More

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