Arnold Alsua
Arnold Alsua at Volvo Cars Santa Monica

Arnold Alsua

Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

Contact Me
4.9
97 Reviews
4.9

97 Reviews

Write a Review

97 Reviews of Arnold Alsua

June 01, 2025

Dealership Rating
Employee Rating

They were friendly and knowledgeable. They made sure all my questions were answered to my satisfaction. More

by INDIGO1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 28, 2025

Dealership Rating
Employee Rating

So pleasantly surprised that I called Volvo to fix an urgent issue and they were able to pick up my car within the same day and return the next day -- thank you for making this so easy for me to get my c More

by CHLOESHAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Volvo Cars Santa Monica responded

Thank you, Chloe! We’re so glad we could help resolve your issue quickly and make the process smooth for you. It means a lot to hear that this was your best experience with a dealership. We're always here when you need us at Volvo Cars of Santa Monica!

May 27, 2025

Dealership Rating
Employee Rating

Another great experience with Volvo Santa Monica- thanks for everything. The worst part of this experience is getting a million reminders to fill out this survey. More

by ASSISTANTkp
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

May 28, 2025

Volvo Cars Santa Monica responded

Thanks for your continued support of Volvo Cars of Santa Monica. We are glad you had another great experience. We appreciate your patience with the survey reminders as they help us improve. Looking forward to serving you again soon.

May 23, 2025

Dealership Rating
Employee Rating

They were excellent in their customer service and got the car back at the time they promised. More

by MIKES00744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

May 23, 2025

Volvo Cars Santa Monica responded

Thank you for the positive feedback about your recent experience with the Volvo Cars Santa Monica team! We appreciate your business and look forward to serving you again in the future!

May 23, 2025

Dealership Rating
Employee Rating

Excellent care , kept me updated. On time with repairs. Would go back again and again More

by ZOLAFIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

May 24, 2025

Volvo Cars Santa Monica responded

Hello, thank you for your kind words! We’re glad you felt well cared for and appreciated the timely updates and on-time repairs. We look forward to welcoming you back again and again!

May 19, 2025

Dealership Rating
Employee Rating

Service department was awesome -- great communication, and all warrantee work was performed quickly and thoroughly. More

by INFO@MATTEDDY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

May 19, 2025

Volvo Cars Santa Monica responded

We're delighted to hear that our service department at Volvo Cars Santa Monica provided you with excellent communication and efficient warranty work. Thank you for the fantastic feedback!

May 08, 2025

Dealership Rating
Employee Rating

The folks at Volvo Santa Monica are Always helpful and friendly and quickly turned around my car, and provided me with a loaner, More

by BRANCH1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

May 09, 2025

Volvo Cars Santa Monica responded

Thank you for the great feedback! We're thrilled to hear that our team at Volvo Cars of Santa Monica provided you with helpful and friendly service. We look forward to assisting you again in the future!

May 07, 2025

Dealership Rating
Employee Rating

Great service, reliable and prompt. Great communication too. They make it very easy to get service More

by JSCURRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

May 07, 2025

Volvo Cars Santa Monica responded

Hi Scurrier, we're delighted to hear that you found our service at Volvo Cars Santa Monica reliable and easy! Thank you for the positive feedback! Safe travels!

May 07, 2025

Dealership Rating
Employee Rating

Robert is always very helpful, kind and considerate, he helps ease the underlying anxiety which can be a thing when customers visit car dealerships. Have had satisfactory visits when bringing car in for se More

by SAVONN.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

May 07, 2025

Volvo Cars Santa Monica responded

Hi Savonn, we're delighted to hear that Robert has been so helpful and considerate during your visits to Volvo Cars Santa Monica. It's great knowing he helps make the experience more comfortable for you! Thanks for sharing this feedback with us! Safe travels!

May 06, 2025

Dealership Rating
Employee Rating

Loved my experience with Volvo! It couldn't have been easier- they were prompt and efficient picking up my vehicle, and they were able to drop my keys off in my mailbox as I was gon More

by ASSISTANTkp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz , Laiza

May 07, 2025

Volvo Cars Santa Monica responded

Hi! We're so glad to hear you had a great experience with us at Volvo Cars of Santa Monica! We’re happy that our pickup and delivery service made your experience even more convenient. Thank you for your kind words, and we look forward to assisting you again in the future!

1
...