Arnold Alsua

After 12 years I’m still satisfied with their service, thoroughness, professionalism, friendliness, and promptness. thoroughness, professionalism, friendliness, and promptness. More

by KORNEDURAN Verified Customer Verified Customer

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Volvo Cars of Santa Monica were awesome to work with. The made the leasing experience very easy. The made the leasing experience very easy. More

by HAOLE2B Verified Customer Verified Customer

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Easy, prompt effective & friendly staff. Very flexible with scheduling made it easy to get service Very flexible with scheduling made it easy to get service More

by JIM@ZAPCAST.COM Verified Customer Verified Customer

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Such amazing service. I am new to the area and had inquired with another dealer first. They were rude and not responsive. Santa Monica was the opposite! Valet service, t I am new to the area and had inquired with another dealer first. They were rude and not responsive. Santa Monica was the opposite! Valet service, they brought me a loaner and picked up my car. Communication was fantastic and they even told me I didn't need something I thought I did. Just stellar. More

by MLISSBEE2.0 Verified Customer Verified Customer

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It was my first time here I went there earlier than my scheduled service . As soon as I arrived there Robert Munoz came out and welcomed me. It was awesome I had prompt service everyone there was so nice scheduled service . As soon as I arrived there Robert Munoz came out and welcomed me. It was awesome I had prompt service everyone there was so nice and welcoming I thank you all and I really appreciate see you soon More

by BARISOZACAR Verified Customer Verified Customer

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No communication from the time I dropped my car off and from the time I left the lot. I have received way too many emails from this dealership. A constant barrage of emails and texts for the past few weeks from the time I left the lot. I have received way too many emails from this dealership. A constant barrage of emails and texts for the past few weeks with no end in sight. More

by ALEXSOLOMON1974 Verified Customer Verified Customer

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We asked them to fix the Apple CarPlay and it still doesn't work. It's really frustrating to have a new car and not be able to plug our phone in and use Apple CarPlay. In fairness, they fixed the other doesn't work. It's really frustrating to have a new car and not be able to plug our phone in and use Apple CarPlay. In fairness, they fixed the other issue and they were polite, but we're still disappointed. More

by CWKYLE Verified Customer Verified Customer

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I arrived at my appointment on time and was immediately taken in. I was shown to the waiting area and offered complimentary tea and coffee while I waited for my vehicle. I was in and out within the hour. I taken in. I was shown to the waiting area and offered complimentary tea and coffee while I waited for my vehicle. I was in and out within the hour. Information about my car was explained, including the costs and follow-up procedures. Overall, it was a great customer service experience. More

by ELISEJJONES Verified Customer Verified Customer

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I would say this dealership is excellent to work with. They are efficient, they answer their calls and actually pick up the phone, which I can tell you other dealerships do not. They were responsive, help They are efficient, they answer their calls and actually pick up the phone, which I can tell you other dealerships do not. They were responsive, helpful, thorough, and it was a very positive experience. If you have a Volvo, take it to this dealership for care. More

by PPMBS Verified Customer Verified Customer

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The service team was great and handled a scheduling issue like pros. I will be sure to come back and will get my next car from them as well. like pros. I will be sure to come back and will get my next car from them as well. More

by SNOOCHINI Verified Customer Verified Customer

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