Arno Orsini | Page 2

From the moment I arrived at MB of Princeton I was pleasantly greeted by first your very pleasant receptionist who greeted me warmly but before she had an opportunity to reach out to a Sales rep Arno pleasantly greeted by first your very pleasant receptionist who greeted me warmly but before she had an opportunity to reach out to a Sales rep Arno Orsini appeared and also greeted me and discussed my automotive needs and desires. The entire experience was extremely pleasant and peaceful. Arno presents himself as a very trustworthy individual and his actions and delivery on promises back this up. I thoroughly enjoyed the process and my experience with Arno! He is a perfect representative of a extremely low key and very classy MB dealership! More

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Andrew was fabulous and patient with me. I appreciate his expertise. A+ and an exceptional job I appreciate his expertise. A+ and an exceptional job More

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Exceptional service at Mercedes-Benz of Princeton — Arno and Robert were honest, attentive, and professional. and Robert were honest, attentive, and professional. More

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This a very impressive dealer. Arno Orsini is a thorough professional- knowledgable and trustworthy- a rare combo. Robert Lisi, the product specialist, made the review and setting Arno Orsini is a thorough professional- knowledgable and trustworthy- a rare combo. Robert Lisi, the product specialist, made the review and setting up of all the feature easy and clear. Highly recommend. More

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I bought a Mercedes for the first time and the experience with Arno was seamless. It was quick and easy and no pressure. with Arno was seamless. It was quick and easy and no pressure. More

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My service advisor Victor Rivera is the best. Patient, courteous and explaind everything. It's always nice working with him Patient, courteous and explaind everything. It's always nice working with him More

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After nearly 20 years of leasing from Mercedes-Benz of Cherry Hill, I recently decided to purchase my vehicle at the end of my lease. Before moving forward, I contacted Mercedes-Benz Financial Services to Cherry Hill, I recently decided to purchase my vehicle at the end of my lease. Before moving forward, I contacted Mercedes-Benz Financial Services to confirm my contracted buyout amount because I was interested in adding an extended warranty and tire protection. Unfortunately, my experience with Cherry Hill was disappointing. I received three different quotes, none of which started with the actual contracted buyout amount provided by MBFS. The pricing was nearly $3,000 higher — without even including the warranties. As a loyal customer of almost two decades, I felt overlooked and undervalued. Determined to explore my options, I searched online and found Mercedes-Benz of Princeton. I called and had the pleasure of speaking with Product Specialist Arno Orsini — and that call changed everything. From the very beginning, Arno was straightforward, transparent, and professional. He provided the exact buyout amount as confirmed by MBFS — no inflated numbers, no confusion. In addition, he clearly presented pricing options for both 1-year and 3-year extended warranties and thoroughly explained what each warranty covered, ensuring I fully understood my choices. What truly impressed me was his integrity and attention to detail. Arno even explained that if I wanted the vehicle to be Certified Pre-Owned, he would provide a loaner car for two days while his team thoroughly inspected my vehicle. He wanted to ensure that anything still covered under the existing warranty would be addressed before completing the CPO certification. That level of care and transparency earned my trust immediately. Arno Orsini exceeded my expectations. He restored my confidence in the Mercedes-Benz brand and demonstrated what true customer service looks like. Because of him, I will absolutely recommend Mercedes-Benz of Princeton moving forward. Thank you, Arno, for your honesty, professionalism, and outstanding service. More

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EXCELLENT CAR BUYING EXPERIENCE! Have been buying cars from Arno for years. He is the best! Have been buying cars from Arno for years. He is the best! More

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We had a great experience buying our custom built GLS 450. Arno made the process seamless. He explained all of the options on the car, and advocated for what he thought was valuable and why, but also did 450. Arno made the process seamless. He explained all of the options on the car, and advocated for what he thought was valuable and why, but also didn't try to upsell us on things we wouldn't really use. We took care of all of the financing outside of the dealership, allowing us to not spend most of our Saturday in a finance office. Would definitely recommend buying a car here! More

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Arno is the best! ! Very thorough and knowledgeable. Perfect experience all around. Highly recommend them. ! Very thorough and knowledgeable. Perfect experience all around. Highly recommend them. More

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