Armando Torres

Everyone I interacted with was very polite and knowledgeable. The only complaint I have is that I was told that they would provide running boards if for some reason the truck didn’t come with them knowledgeable. The only complaint I have is that I was told that they would provide running boards if for some reason the truck didn’t come with them. More

by haveenergy Verified Customer Verified Customer

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Good excellent service from Miguel's to finance. I will come again from my next vehicle here at Ford. I will come again from my next vehicle here at Ford. More

by rowenabel Verified Customer Verified Customer

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A friendly and helpful dealership, well worth the drive from Los Angeles. Salesman Yaz, sales manager Armando and finance manager Diana were a pleasure to work with. from Los Angeles. Salesman Yaz, sales manager Armando and finance manager Diana were a pleasure to work with. More

by conniej625 Verified Customer Verified Customer

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I had a very good experience through the whole process of purchasing my F150. Starting with Brenda, who I spoke with on the phone, and showed me the different colors of the V8 that Armando Torres had found f purchasing my F150. Starting with Brenda, who I spoke with on the phone, and showed me the different colors of the V8 that Armando Torres had found for me. Between Armando’s effectively crunching the numbers and Brenda answering all my questions as well as picking up the phone every time I called her made it happen. Overall, my perspective and opinion is Armando Torres crunched the numbers, Ali in finance did his job but Brenda was the glue that made it all come together for a much better experience. Thank you, Brenda and your team! More

by mandomanlara Verified Customer Verified Customer

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Lewis has been in contact since our initial visit a month ago. No pressure, just things for us to review. We came into to test drive the Broncos. He allowed us to try different broncos, different styles. ago. No pressure, just things for us to review. We came into to test drive the Broncos. He allowed us to try different broncos, different styles. He was able to explain our questions and concerns about each vehicle. Again no pressure. He listened to Rodney and my wants and went over the features of each vehicle. WE were able to decide on the best vehicle for us !!! Selling points: good eye contact, knowledge, patience, and attentive to our needs first, wants seconds. Pleasure doing business with Lewis. Sincerely, Rodney and Mary Ortega Side note: Mr. Torres received 3 stars for the following reason: We had agreed on 58.5K OTD, on the draft sheet he provided. He’s “all in”. So we proceed forward. At the conclusion he had Lewis come tell us the price is 59.5k. I immediately approached Mr. Torres and said we agreed to 58.5 k, he informed me he would “fix it”. This could have been a deal breaker. An action of one, affects the whole team. More

by rodneyortega Verified Customer Verified Customer

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Although the overall experience was positive, I was disappointed that the truck was not delivered in mint condition, especially considering the price point and 3K overr the MSRP. At delivery, the info disappointed that the truck was not delivered in mint condition, especially considering the price point and 3K overr the MSRP. At delivery, the infotainment system was not functioning properly, the remote start was inoperative, and the license plates were installed poorly with crooked screws. I have already scheduled a service appointment, which is concerning given that the vehicle is less than three weeks old. Additionally, I had already completed a credit application with Ford Credit online and left a deposit. However, when I went to finalize the purchase, my credit was run again without clear communication, resulting in an additional inquiry and financing through a different institution. I would have appreciated being informed of this in advance. Overall, while the team was courteous, these issues impacted what should have been a seamless purchase experience. More

by massimo.falsini Verified Customer Verified Customer

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Here's the updated review: Brenda and Armando were super helpful and knowledgeable! Brenda made buying our new truck stress-free and answered all of our questions patiently. Armando listened to some of our helpful and knowledgeable! Brenda made buying our new truck stress-free and answered all of our questions patiently. Armando listened to some of our concerns and was able to work around that to make the deal happen! More

by lizet67 Verified Customer Verified Customer

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I had a great experience with Luis and Miguel, they were professional, kind, and truly exceptional. I highly recommend them and would gladly return. professional, kind, and truly exceptional. I highly recommend them and would gladly return. More

by ernoyola1 Verified Customer Verified Customer

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They worked very hard to get my loan for my truck! They were truly a blessing! They were truly a blessing! More

by bubbamy1949 Verified Customer Verified Customer

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Luis, and Paul were great! Admitted, I am not an easy customer and these guys went above and beyond to make sure we all settled on a great truck for my family at a great price Admitted, I am not an easy customer and these guys went above and beyond to make sure we all settled on a great truck for my family at a great price and warranty. We made a 2 hour drive to see the car and are glad we did! Great working with you Luis! More

by gillan.ted Verified Customer Verified Customer

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