Armando Saenz

I leased a 2019 Atlas, brought it to the service this morning to check noise coming from the front side of the car. Armando was not happy to see me this morning even embedded I said hello. He did not hav morning to check noise coming from the front side of the car. Armando was not happy to see me this morning even embedded I said hello. He did not have his mask to start with. I reserved a rental car and there was no car reserved for me knowing that I made it over a week ago. Very disappointed since the very first time when we met a year ago. I don’t think they will ever come around to surprise me wirh good service, I am stuck with them for the remaing of the lease term. This dealer is the worst and VW has fallen behind in the level of service they use to enforce. More

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Hands down the best VW dealership in MA This group is top-notch - from start to finish the team was helpful and pleasant to work with! I am going back for a second vehicle! Hamil rocks! Arma This group is top-notch - from start to finish the team was helpful and pleasant to work with! I am going back for a second vehicle! Hamil rocks! Armando in service also Rocks! Josh Dupre is fantastic as well! Love Boston VW! More

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Maintenance Check-up Good Morning, Thank You For The Service And The Hospitality On My 2014 Volkswagen Passat. The Vehicle Is Running Well. And In Excellent Conditio Good Morning, Thank You For The Service And The Hospitality On My 2014 Volkswagen Passat. The Vehicle Is Running Well. And In Excellent Condition. Thank You Again. More

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RIPOFF.. I Brought My 2014 VW Passat To Boston Volkswagen To Have The Car Check Out Before I Go On Vacation And A Long Road Trip. I Could Not Believed The Bill I Brought My 2014 VW Passat To Boston Volkswagen To Have The Car Check Out Before I Go On Vacation And A Long Road Trip. I Could Not Believed The Bill $90.00 Dollars. I Was Surprise And Stock, I Did Not Raise A Fuss Because I Want To Get Home From A Hard Day At Work. I Know That I Didn't By The Car Their, But That Is OUTRAGEOUS...They Probably Spent An Hour (Tops) But The Meet And Greet Was Excellent And Professional. I Guess I Wont Be My Car Their Anymore.. More

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new car puchase I found a great team at Boston VW. Led by Mr. Martinez, they worked as a team to address my many questions and concerns. I feel very satisfied having I found a great team at Boston VW. Led by Mr. Martinez, they worked as a team to address my many questions and concerns. I feel very satisfied having a purchased a car from Boston VW. More

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Leasing a new vechile Absolutely awesome service !! Great service and very professional buy all our cars here. Will keep coming back for all future cars. Great team if pe Absolutely awesome service !! Great service and very professional buy all our cars here. Will keep coming back for all future cars. Great team if people More

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Made getting a new car easy! Mike Petersante and Erick Martinez were incredibly helpful, friendly, and attentive. They made leasing a car easy ... even pleasant. I went to 4 dea Mike Petersante and Erick Martinez were incredibly helpful, friendly, and attentive. They made leasing a car easy ... even pleasant. I went to 4 dealers before VW and found the best deal, as well as the best service at Boston VW. There was no wait time while they "ran numbers", they served me coffee, and made sure I knew everything about my car's features before I left. Mike even picked me up from the rental car office. More

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Be Like Mike Mike DaCruz over at Boston VW is an excellent person to work with. He and his co-worker Armando are first class all the way. Both are sympathetic a Mike DaCruz over at Boston VW is an excellent person to work with. He and his co-worker Armando are first class all the way. Both are sympathetic and unfailingly patient. Can't say enough good things about these guys. Going through the dealership for repairs is expensive, but to me having the expertise, and many times the parts on site, to do the job right the first time is worth the trade off. It helps that I can walk home after dropping the car off for service, but you can't go wrong dealing with these two guys. They are a credit to their profession and Volkswagen. More

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Kudos to Armando Saenz Mr. Armando Saenz is the consummate gentleman and sales rep. I bring my car in and know it's in good hands. Kudos to Armando! Mr. Armando Saenz is the consummate gentleman and sales rep. I bring my car in and know it's in good hands. Kudos to Armando! More

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I have the distinct pleasure to inform you of the outstanding service we received from Armando Saenz during the past year. He has consistently provided very friendly, professional, and knowledgeable outstanding service we received from Armando Saenz during the past year. He has consistently provided very friendly, professional, and knowledgeable service. I am in the USAF and have worked with VW dealers to service our Passat in Georgia, Florida, Colorado, Texas, and Massachusetts. Armando is the best service professional seen to date. His performance has been outstanding and second to none across the nation. Armando greeted me in a warm and friendly manner during every visit and treated me with respect and courtesy. He consistently provided extremely thorough information and then followed through with excellent and prompt communication throughout the day. Armando can explain services performed in layman’s terms with integrity. He has earned my complete trust. Armando is a great customer service example for VW America. More

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