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Armando Saenz Jr
Armando Saenz Jr at Jaguar Land Rover Santa Monica
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Armando Saenz Jr

Service Advisor

Jaguar Land Rover Santa Monica

3020 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
76 Reviews
4.9

76 Reviews

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76 Reviews of Armando Saenz Jr

February 15, 2025

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Employee Rating

Ara and the team there are very professional and friendly. I definitely feel like I was serviced properly. More

by lukmandotson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, John Bevardos, Mario Garcia, Jorge Rojas, Paul Hernandez, Ara Kharazyan, Kat Marenzi, Maria Teresa Smith, Ali Shahi

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January 27, 2025

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Excellent service, they help me every time my car needs maintenance. Great service and pleasant people. More

by MICHAELORBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, John Bevardos, Mario Garcia, Jorge Rojas, Paul Hernandez

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Feb 11, 2025

Jaguar Land Rover Santa Monica responded

Thank you for your kind words! We're so glad to hear that our team consistently provides excellent service whenever your car needs maintenance. We appreciate your support and look forward to assisting you again!

January 10, 2025

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Employee Rating

Wonderful service. Helpful. Brought my car to me. Greatly appreciate it. Definitely would use again More

by natalierafaeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, John Bevardos, Mario Garcia, Jorge Rojas, Paul Hernandez

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Feb 11, 2025

Jaguar Land Rover Santa Monica responded

Thank you for your kind words! We're so glad you had a wonderful and hassle-free experience with us. Delivering great service—including bringing your car to you—is what we strive for! We appreciate your support and look forward to assisting you again.

January 02, 2025

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Employee Rating

Service and sales personnel are respectful,courteous and professional I’m pleased with my service and purchase of my new Jaguar. Thanks to Armando in service and Kenny in sales. This was an outstanding expe More

by jimmygrayson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Kibanga, Paul Hernandez

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Feb 11, 2025

Jaguar Land Rover Santa Monica responded

Thank you for your wonderful review! We're delighted to hear that you had an outstanding experience with both our service and sales teams. Huge shoutout to Armando in service and Kenny in sales for making your Jaguar purchase seamless and enjoyable! We appreciate your trust in us and look forward to seeing you again.

December 23, 2024

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Employee Rating

The leadership is fine what makes the difference is the customer service. I always have the best experience with Armando, he is the best… Armando is friendly and professional at the same time. Very accommo More

by Caroline Guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 31, 2024

Jaguar Land Rover Santa Monica responded

Hello, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a great experience with us. I will be passing the kind words along to Armando. If you ever need anything, please feel free to reach out. Have a great day!

December 20, 2024

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Employee Rating

Truly exceptional from beginning to end Armando my service advisor was great took care of me in every way possible. More

by akarapetyan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 31, 2024

Jaguar Land Rover Santa Monica responded

Hello, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a great experience with us. I will be passing the kind words along to Armando. If you ever need anything, please feel free to reach out. Have a great day!

December 15, 2024

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Employee Rating

this was the first time I brought my car in. I had a good experience. I particularly found it easy to work with my service rep. More

by mary95
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 31, 2024

Jaguar Land Rover Santa Monica responded

Hello, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a good experience with us. I will be passing the kind words along to Armando. If you ever need anything, please feel free to reach out. Have a great day!

November 28, 2024

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Employee Rating

Service was good, no bad turnaround time service advisor is very nice! Wish I would get a loaner when bringing my car for warranty work. More

by DUARTE310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, John Bevardos, Mario Garcia, Jorge Rojas, Paul Hernandez , Moniq

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Dec 03, 2024

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing experience with us. I will be passing the kind words along to team. If you ever need anything, please feel free to reach out! Best Regards, Jaguar Land Rover Santa Monica.

November 24, 2024

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Employee Rating

Armando provides excellent service and communication. The car has been both but trouble and has been in the center for a total of a few months. More

by greg@thedeanco.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2024

Jaguar Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing experience with us. I will be passing the kind words along to Armando. If you ever need anything, please feel free to reach out! Best Regards, Jaguar Land Rover Santa Monica.

November 04, 2024

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Employee Rating

Armando is the best. Took care of our concerns quickly and efficiently Thank you Armando! More

by EESPARZA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Jaguar Land Rover Santa Monica responded

Hello, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a great experience with us. I will be passing the kind words along to Armando. If you ever need anything, please feel free to reach out. Have a great day!

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