Armando Saenz Jr
Armando Saenz Jr at Land Rover Santa Monica

Armando Saenz Jr | Page 8

Service Advisor

Land Rover Santa Monica

3020 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
84 Reviews
4.9

84 Reviews

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84 Reviews of Armando Saenz Jr

August 07, 2022

Dealership Rating
Employee Rating

Great service and attention and let me know what exactly my car had a problem with. More

by SANDYOSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Land Rover Santa Monica responded

Hi Sandy, thank you for your kind words and this wonderful review! We are so happy to read such a great review about Jaguar Land Rover of Santa Monica Service!

August 03, 2022

Dealership Rating
Employee Rating

Great Range Rover service! The team was super professional and clear with what was going to be fixed but also checked through. Having the onsite rental also a huge help. Great More

by ethan18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2022

Land Rover Santa Monica responded

Hi Ethan, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Best Regards Jaguar Land Rover Service.

July 30, 2022

Dealership Rating
Employee Rating

As always, excellent service and great customer service. Very accommodating with their client's needs. More

by vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2022

Land Rover Santa Monica responded

Hi Vanessa, reviews like this give us motivation and help us ensure we provide high-quality care. Best Regards Jaguar Land Rover Santa Monica Service.

July 29, 2022

Dealership Rating
Employee Rating

Excellent service. Even better customer service. Always helpful and honest. Thank you as always. B More

by BRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2022

Land Rover Santa Monica responded

Hi Brian, we really appreciate your kind words, I will be passing them along to our team! Hope to service you again in future! Best, Jaguar Land Rover Santa Monica.

July 27, 2022

Dealership Rating
Employee Rating

Costumer representatives are always friendly and accommodating. They have good communication, and dedication to fixing whatever the problem is More

by samanthaadiamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

Land Rover Santa Monica responded

Hi Samantha, we appreciate you taking time to give us feedback! I am thrilled to hear about your pleasant experience! I will be passing the kind words along to our team! Hope to service you again in the future! Best, Jaguar Land Rover Santa Monica.

July 22, 2022

Dealership Rating
Employee Rating

As always it was a courteous and professional service with outmost perfection. My service advisor Mr. Armando is extremely professional. More

by ben78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Land Rover Santa Monica responded

Thank you so much for your feedback, it means a lot to us that you had a great experience! I will pass the kind words on to Armando and our team! Hope to service you again in the future! Best, Jaguar Land Rover Santa Monica.

July 21, 2022

Dealership Rating
Employee Rating

Armando Saenz Jr in the Service Department has always been and is still a 10+!!!! Responsive, great temperament, professional...just the BEST! More

by SANDI4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 21, 2022

Land Rover Santa Monica responded

Hi Sandi! We appreciate your feedback, we will be sending this message along to Armando and our team! Hope to service you again in the future. Regards, jaguar Land Rover Santa Monica.

July 01, 2022

Dealership Rating
Employee Rating

Bad service. Needed 3 multi day visits to fix check engine light issue. I went back to bmw More

by leigh3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 22, 2022

Land Rover Santa Monica responded

We regret to see your negative experience with us. We have addressed this with the team and are looking into this matter. We hope to have the opportunity to better serve you in the future. Best Regards, Jaguar Land Rover Santa Monica

June 09, 2022

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Employee Rating

The service is great, the staff is professional, but the loaner cars are not thoroughly cleaned. The last Discovery vehicle I had was full of dog/cat hair in the back seat and floor areas. Using a stronge More

by skrybbler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 01, 2022

Dealership Rating
Employee Rating

Very accommodating! Loyal customer and would highly recommend to anyone. Jeff is the best as well as the whole team. More

by vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Land Rover Santa Monica responded

Hi Vanessa, we are very happy to have provided you with such a positive experience! We will be sure to pass your comments along to the team and Jeff. Please don't hesitate to reach out to us if there's anything more we can do!

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