
72 Reviews
Write a ReviewDealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Languages Spoken
English
Russian
72 Reviews of Arina Romanovskaya
July 24, 2024
Arina is absolutely amazing! She was wonderful and easy to work with. Straightforward and clear communication. Quick and responsive. If I ever buy again, she’ll be the first pers She was wonderful and easy to work with. Straightforward and clear communication. Quick and responsive. If I ever buy again, she’ll be the first person I go to. More
July 10, 2024
Arina gave us such a good experience with our purchase that we plan to come back to her when we are ready to update our second vehicle. We can’t thank her enough. Highly recommended. that we plan to come back to her when we are ready to update our second vehicle. We can’t thank her enough. Highly recommended. More
July 07, 2024
Arina Romanovskaya Made things way more complicated and frustrating when it didn’t need to be & was rude. I purchased a new rav 4 from them and she was annoying and hard to work with. I would never purcha frustrating when it didn’t need to be & was rude. I purchased a new rav 4 from them and she was annoying and hard to work with. I would never purchase from Longo Toyota again just because of her. On the other hand Her manger Paul was super cool , nice & friendly. It sucks they made it so hard for no reason. Because I wanted to buy a new Camry also. For my 2nd car I ended up going with another Toyota dealership and I ended up having a great / smooth translation with them. And super quick. It was a night and day difference between Longo Toyota and the other Toyota dealership I went too. More
Other Employees Tagged: Paul Kim
January 20, 2024
Great experience with the entire Team at Longo! Fast, friendly, and upfront buying experience. Michael and the Team were very helpful. Fast, friendly, and upfront buying experience. Michael and the Team were very helpful. More
Other Employees Tagged: Michael Kim
December 07, 2023
Arina was wonderful to work with. She was quick, responsive and made the car buying process seamless. She is professional and courteous to her customers. Purchasing a car is gener She was quick, responsive and made the car buying process seamless. She is professional and courteous to her customers. Purchasing a car is generally stressful but Arina makes the process much better with her knowledge and attentiveness. More
May 15, 2023
So happy that we found Longo Toyota during these crazy times for buying new and used cars. The majority of our experience with Longo was online and via email working directly with Arina Romanovskaya who times for buying new and used cars. The majority of our experience with Longo was online and via email working directly with Arina Romanovskaya who was GREAT! Arina made the whole process very effortless for us. We were interested in a new 4Runner. All the other dealerships in SoCal were marking these up well above MSRP. We put down a deposit and were told that our car would be ready in about 6 months. To our surprise a car became available within just a couple weeks. Very smooth online buying experience!! Will definitely be coming back to Longo! More
April 17, 2023
Upfront, clear, concise and straightforward. Arina gets a 10 for customer service and customer satisfaction. Longo always knocks it out the park. These other price gouging dealers will never get Arina gets a 10 for customer service and customer satisfaction. Longo always knocks it out the park. These other price gouging dealers will never get our family buisness. More
November 02, 2022
Arina and Longo have earned a customer for life! I wanted an extremely hard to find vehicle, other dealerships were charging as much as $20,000 over MSRP! Longo sold the vehicle to me without any ma I wanted an extremely hard to find vehicle, other dealerships were charging as much as $20,000 over MSRP! Longo sold the vehicle to me without any markup or unwanted accessories. It took a while for my vehicle to finally arrive at the dealership, Arina kept in touch and followed up with me for nearly a whole year. And, when the vehicle finally arrived, it was the easiest car buying experience ever, we signed the documents online and the vehicle was delivered to our house. The difference between the experience Arina and Longo Toyota provided, and what I experienced trying to find a vehicle at any other dealership is night and day. Thank you Arina! We are so happy with our new vehicle and appreciate all your hard work! More