Ariella Cancel
Ariella Cancel at Spitzer Kia Cleveland

Ariella Cancel

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Ariella Cancel

February 18, 2026

Dealership Rating
Employee Rating

Mechanic can do better Mechanic can do better service and verify things in the vehicle that the client my need.simple like tire pressure More

by Mannyny787
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Feb 18, 2026

Spitzer Kia Cleveland responded

Thank you for this information. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Kia Cleveland.

February 17, 2026

Dealership Rating
Employee Rating

Mostly good and timely. The issue I had was with ceramic coating being put on over top of the sticker on the gas tank door (the sticker was inexplicably left on) and a diffe More

by Tjcalkinsiii
Recommend Dealer
No

Other Employees Tagged: Ariella Cancel

Feb 21, 2026

Spitzer Kia Cleveland responded

Thank you for your review. We're sorry your about the issue with the ceramic coating. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 13, 2026

Dealership Rating
Employee Rating

I had a very good experience . I got a good deal. The car is great and this is the second car I have leased from them and the second time Caleb was my salesman . He did a great job More

by Donrald
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Feb 13, 2026

Spitzer Kia Cleveland responded

Thank you for leasing your second Kia Sportage with us and for mentioning how smoothly everything went. It’s great to hear the Sportage is meeting your expectations. Ariella looks forward to assisting you again.

February 09, 2026

Dealership Rating
Employee Rating

Service was amazing from start to finish! Service team and mgmt went above and beyond to provide satisfaction and quality work. Much appreciated! More

by bleu.lotus322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Spitzer Kia Cleveland responded

We’re delighted our service team and management exceeded expectations while servicing your Kia. Ariella and the team appreciate your kind feedback and look forward to your next visit.

February 03, 2026

Dealership Rating
Employee Rating

Arielle failed to communicate the status/progress of the work on my car. I sat for three hours with no updates, or estimate of time remaining. This is the poorest customer service I have ever experienced at More

by djkottke
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Feb 06, 2026

Spitzer Kia Cleveland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 30, 2026

Dealership Rating
Employee Rating

A delightful experience always. Smiles galore and sincere empathy. A happy feeling permeates the entire dealership. More

by Docsawhny
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Jan 30, 2026

Spitzer Kia Cleveland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Kia Cleveland.

January 25, 2026

Dealership Rating
Employee Rating

Nice friendly staff. Service was good. But too long of a wait for an oil change. More

by STRETCH114
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Jan 25, 2026

Spitzer Kia Cleveland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Kia Cleveland.

January 24, 2026

Dealership Rating
Employee Rating

Great attention and service to the customer. Prompt attention to my needs courteous and thorough. More

by gwconsults
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Jan 25, 2026

Spitzer Kia Cleveland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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