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Ariel Claus

Overview Reviews (125) Inventory (510)

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Ariel Claus

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Ariel Claus

Subaru Certified Service Advisor

Hyundai of Fort Myers

2850 Colonial Boulevard
Fort Myers, FL 33966

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4.4

125 Reviews

Overview Reviews (125) Inventory (510)

Dealership Experience

5 yrs, 8 mos

Industry Experience

6 yrs, 2 mos

Languages Spoken

English

4.4

125 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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125 Reviews of Ariel Claus

January 20, 2025

Dealership Rating

Employee Rating

The staff was very helpful. Everything was done in a timely manner. Car was done before I was told it would be Everything was done in a timely manner. Car was done before I was told it would be More

by dlatino3647

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2025 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

January 18, 2025

Dealership Rating

Employee Rating

Great service prompt attention and good clean facility and waiting times are not very long good experience and waiting times are not very long good experience More

by vinnyvac6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 18, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

January 18, 2025

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Employee Rating

Well to start I had an apple for 3:30 I didn’t leave until 6:00. Then every time I have had my oil change you guys never reset the oil mileage change. Also this time didn’t change the sticker on my wind until 6:00. Then every time I have had my oil change you guys never reset the oil mileage change. Also this time didn’t change the sticker on my window and one time you took old sticker but did not clean the sticky stuff off. The people who have checked me in have always been great. But service wise I’m not happy every time has been an issue one time showed up when sticker told me to and was told I was too early. I needed to come back later. Not happy at all More

by southern218

Verified Customer

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January 17, 2025

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This is second time that we made appointment and you had no record of it no record of it More

by remyncarol84

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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Jan 21, 2025 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 17, 2025

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Employee Rating

Excelente servicio muy amables y muy buena comunicación con respecto a la información del problema y solución a los posibles problemas. con respecto a la información del problema y solución a los posibles problemas. More

by Vielka

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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Jan 18, 2025 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

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Employee Rating

In and out real fast, adviser was very congenial. Everyone else was also interested in my well being. Everyone else was also interested in my well being. More

by mzant2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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Jan 17, 2025 -

Hyundai of Fort Myers responded

January 15, 2025

Dealership Rating

Employee Rating

Work was well done but it takes too long. Appointments are scheduled but service doesn’t begin for a very long time. Appointments are scheduled but service doesn’t begin for a very long time. More

by AKOCH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 15, 2025 -

Hyundai of Fort Myers responded

We appreciate your business and apologize for any inconvenience. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Jason Curie General Manager Hyundai of Fort Myers

January 13, 2025

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Employee Rating

Professional staff that kept me informed of what was happening. Service was a bit slow though happening. Service was a bit slow though More

by grolfes01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 13, 2025 -

Hyundai of Fort Myers responded

January 13, 2025

Dealership Rating

Employee Rating

Service was done while I waited very quickly. Great service done will be happy to take car back again Great service done will be happy to take car back again More

by Eimcgovern

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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Jan 14, 2025 -

Hyundai of Fort Myers responded

January 12, 2025

Dealership Rating

Employee Rating

Hyundai of Fort Myers always does a great job with my vehicle service and recall notices. That is why I've bought 4 vehicles from them, and will continue to do so. vehicle service and recall notices. That is why I've bought 4 vehicles from them, and will continue to do so. More

by colburn.s

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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Jan 12, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

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