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Ariel Claus

Overview Reviews (148) Inventory (641)

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Ariel Claus

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Ariel Claus

Subaru Certified Service Advisor

Hyundai of Fort Myers

2850 Colonial Boulevard
Fort Myers, FL 33966

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4.3

148 Reviews

Overview Reviews (148) Inventory (641)

Dealership Experience

5 yrs, 10 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English

4.3

148 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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148 Reviews of Ariel Claus

March 24, 2025

Dealership Rating

Employee Rating

Very happy with my service very informative and clear on everything they were doing will be back everything they were doing will be back More

by kristy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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Mar 25, 2025 -

Hyundai of Fort Myers responded

Kristy, Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad Pete, Ariel, and our service team were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

March 20, 2025

Dealership Rating

Employee Rating

The wait time to check your car in and have service completed is unacceptable. I didn't work with the below people so my ratings are not accurate. completed is unacceptable. I didn't work with the below people so my ratings are not accurate. More

by SHORTY9194

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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Mar 23, 2025 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 18, 2025

Dealership Rating

Employee Rating

I was very pleased with both my service rep as well as the parts person. A nice change from my last visit a yr. ago. the parts person. A nice change from my last visit a yr. ago. More

by GLENNSIEBERT46

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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Mar 18, 2025 -

Hyundai of Fort Myers responded

Glenn, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

March 18, 2025

Dealership Rating

Employee Rating

Service advisor was very nice, unfortunately my car wasn't repaired for what I needed wasn't repaired for what I needed More

by cjsyler

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez , Leo

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Mar 21, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 14, 2025

Dealership Rating

Employee Rating

Great service, courteous and knowledgeable staff, prompt delivery of car when finished. Pleasure to deal with everyone delivery of car when finished. Pleasure to deal with everyone More

by chriskerr4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 14, 2025 -

Hyundai of Fort Myers responded

Chris, We are very happy to hear Ariel and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

March 14, 2025

Dealership Rating

Employee Rating

Awful, nobody there answers the phone. Never got the video vehicle check, problem with the rear area, nobody test drove it to diagnose it until we requested Never got the video vehicle check, problem with the rear area, nobody test drove it to diagnose it until we requested More

by ISPYDEA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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Mar 20, 2025 -

Hyundai of Fort Myers responded

March 13, 2025

Dealership Rating

Employee Rating

I commend the service staff very highly True professionals. I will have all my service needs. Done at Hyundai of Fort Myers. I am totally satisfied, first class excellent service. Mahalo to all professionals. I will have all my service needs. Done at Hyundai of Fort Myers. I am totally satisfied, first class excellent service. Mahalo to all the staff Aloha. More

by bhnitehawk

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, Scott Dolloff

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Mar 14, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pete, Ariel, and Scott met your service expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years! Jason Curie General Manager Hyundai of Fort Myers

March 08, 2025

Dealership Rating

Employee Rating

Exceptional service and Sales Courtesy and full attention to customers needs Very pleased with Hyundai Fort Myers to customers needs Very pleased with Hyundai Fort Myers More

by mgfig

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

Report | Print

Mar 08, 2025 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

March 08, 2025

Dealership Rating

Employee Rating

I never never knew what was going on with my car, every time I called no one was there to answer, and no one called me back, only time I talked to someone was to approve repairs, and this is the second tim time I called no one was there to answer, and no one called me back, only time I talked to someone was to approve repairs, and this is the second time I asked them to the oil consumption test and it wasn’t done More

by Knives239

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Pete Followell, Scott Dolloff, June Rodriguez

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Mar 13, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention. and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 03, 2025

Dealership Rating

Employee Rating

Very slow service. Not very professional. Service person did not really know what he was doing. I sent an email requesting what my battery warranty was with no respo Not very professional. Service person did not really know what he was doing. I sent an email requesting what my battery warranty was with no response. Car was extra dirty when I finally found it. More

by RCBOWERS1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Mar 07, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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