Anthony Sullivan | Page 34

Anthony is very responsive and professional. He is quick to keep me updated on needs and status. He is quick to keep me updated on needs and status. More

by Keli Verified Customer Verified Customer

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Will never take my truck anywhere else but Cobb Toyota! Ty Anthony you guys did amazing! Customer communication was on point he definitely walked me through everything! Ty Anthony you guys did amazing! Customer communication was on point he definitely walked me through everything! More

by mandismendoza34 Verified Customer Verified Customer

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Servicing cars here since 1994, not going anywhere else. Always do a great job thank you Always do a great job thank you More

by FROG_LADY Verified Customer Verified Customer

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Everyone very friendly and courteous. Anthony kept us informed all along the way. When the first repair didn't work, I took my car back in. I was given a courtesy car until my repair w Anthony kept us informed all along the way. When the first repair didn't work, I took my car back in. I was given a courtesy car until my repair was completed. And no charge for the 2nd repair. I always take my car to Cobb County Toyota for maintenance and service. More

by TJM3453 Verified Customer Verified Customer

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I scheduled an appointment online requesting specific things. Oil change, tire rotation and balance, check brakes. Told me it would be 1.5 to 2 hours. Ok, no big deal. I waited. AND waited. AND waited. I things. Oil change, tire rotation and balance, check brakes. Told me it would be 1.5 to 2 hours. Ok, no big deal. I waited. AND waited. AND waited. I get a text asking me to meet my technician to discuss a few things. This is when I got extremely mad. I was told several more things that “could be” fixed on my car totaling close to $3,000. I asked for specific service so do NOT take my car apart looking for things that need to be fixed. The car is over 20 years old. Let it be. After I refused all of the additional requests, I was told it would only be about 30 more minutes. I spent FIVE hours at your dealership. Yes, FIVE FLIPPING hours when I should have been at work. I have been using this dealership for years and so do my family and friends. They will no longer be using your services. This was the WORST customer service experience I have had in a long time. I was visibly angry and frustrated, but no one there asked if they could help or anything. Where are your managers? Had I not been hours late to work, I would have found one. It could have all been avoided had your technicians just did what I asked and not try to push additional service on me. More

by hekride Verified Customer Verified Customer

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Been coming here for over 10 years Unfortunately, my relationship ends here. Todd and Zach are bad for the Toyota brand. Both were aloof and condescending and personally need to get some training in c relationship ends here. Todd and Zach are bad for the Toyota brand. Both were aloof and condescending and personally need to get some training in customer relationship management. I've owned Toyotas for 35 years and will be buying another soon. It's a shame that the people who are supposed to be the head of service are the cause for this dealership not only losing a service customer but a new car sales customer as well. I hope the owner of this shop gets it and is more selective in who they choose to manage and interact with customers. More

by errolynn67 Verified Customer Verified Customer

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I bought my car at Cobb County Toyota and they have maintained it since then. They are professional and kind. They’re the best! maintained it since then. They are professional and kind. They’re the best! More

by rpmw1249 Verified Customer Verified Customer

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Everything was excellent. I knew my car's maintenance was in capable and professional hands. It took a reasonable amount of time: about an hour. Anthony Sullivan is welcomi I knew my car's maintenance was in capable and professional hands. It took a reasonable amount of time: about an hour. Anthony Sullivan is welcoming, helpful, cheerful. Very comfortable to come to this dealership! More

by recchione49 Verified Customer Verified Customer

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Fast and efficient service. I will be coming back to service both of my cars here. Antony is very helpful and good professional. I will be coming back to service both of my cars here. Antony is very helpful and good professional. More

by davidchanturidze Verified Customer Verified Customer

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While most of the service was the usual great service the new tires had a vibration at highway speeds. I went back a few hours later and they rebalanced them right away, I think that solved the problem (I ha new tires had a vibration at highway speeds. I went back a few hours later and they rebalanced them right away, I think that solved the problem (I haven’t had it out on the highway yet). More

by WAYNE_POWELL Verified Customer Verified Customer

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