Anthony Sullivan | Page 27

Today was just one of those days. Tires were ordered on Friday to be put on Tuesday. Had an appt for 10 AM. Anthomy said it would be about an hour and a half. It took four hours. Tires were ordered on Friday to be put on Tuesday. Had an appt for 10 AM. Anthomy said it would be about an hour and a half. It took four hours. Awful experience today. Usually OK, today not so much! More

by RALPHHEINTZMAN Verified Customer Verified Customer

Report | Print

We have been customers of Cobb County Toyota for 20 years plus. Have not been dissapointed by the treatment for purchase or service ever. plus. Have not been dissapointed by the treatment for purchase or service ever. More

by RALPHHEINTZMAN Verified Customer Verified Customer

Report | Print

Anthony, Tom and the entire team worked on my car endlessly trying to correct the problems I was having and I can not thank them enough for the job they have done. Many thanks to all! endlessly trying to correct the problems I was having and I can not thank them enough for the job they have done. Many thanks to all! More

by clay.willett Verified Customer Verified Customer

Report | Print

Noticed the whole team appears to have changed over. However, unlike some places the quality did not suffer. Anthony was great taking care of my 2002 Tacoma. It is odd to see some porters do NOT know However, unlike some places the quality did not suffer. Anthony was great taking care of my 2002 Tacoma. It is odd to see some porters do NOT know how to drive a manual. At my most recent visit only one knew how to drive a manual. It is a sign of the times so not a ding against them but if you have a manual you might want to ask before you head over for your appointment. Otherwise, like how Anthony looked up service history to see what was due and we went that route so none of that "do I really need that and did you event look silliness". He looked and saw what it was due so we knocked it out. Only thing costing a star was when i got home i had received emails and texts service and payment complete. Then I got a text my service was not complete and texted back if an error but did not ever hear from anyone again. More

by jedibunnies Verified Customer Verified Customer

Report | Print

The staff are very courteous and friendly. The service is really good, and they always are going to ask you before adding extra work. The service is really good, and they always are going to ask you before adding extra work. More

by Pepe.ceballos33 Verified Customer Verified Customer

Report | Print

Very good and dedicated service advisors. Anthony and Austin are very knowledgeable and both are very helpful in explaining the work being done to my vehicle and why it is being done. Hats of Anthony and Austin are very knowledgeable and both are very helpful in explaining the work being done to my vehicle and why it is being done. Hats off to these two guys!! More

by clay.willett Verified Customer Verified Customer

Report | Print

Andy Sullivan saw me waiting for another advisor who took a phone call. Glad he did! I've gotten his assistance before and want to make sure he's my advisor in the future. He explained my situation, and al a phone call. Glad he did! I've gotten his assistance before and want to make sure he's my advisor in the future. He explained my situation, and also told me about a service shuttle-which no one ever previously informed me about. All was taken care of in a timely manner. More

by getty_s Verified Customer Verified Customer

Report | Print

Good customer care and fast service. Waiting area clean and very confortable to stay until you have your service done. Waiting area clean and very confortable to stay until you have your service done. More

by JAIROHOLLER Verified Customer Verified Customer

Report | Print

I love that CCT has free checkups for my new Corolla for 2 years or 25K miles! It makes me happy to bring my car in for a professional spot check to make sure everything looks good. Thanks goes to Anthony 2 years or 25K miles! It makes me happy to bring my car in for a professional spot check to make sure everything looks good. Thanks goes to Anthony Sullivan and crew! More

by NEVANNEHT Verified Customer Verified Customer

Report | Print

An alignment was performed on my vehicle with no prior consent. When I checked out I asked if a new Maintenace sticker was placed on the front window and my monitor changed. The two service men laughed consent. When I checked out I asked if a new Maintenace sticker was placed on the front window and my monitor changed. The two service men laughed and said of course. Well when I drove away and restarted the car neither of these things were done. As a result I had to drive back to the dealership. This was not good customer service. More

by dg3004 Verified Customer Verified Customer

Report | Print