Anthony Petito | Page 8

paragon honda great service was pretty good i had some issues and Anthony petito manager help me out very good and i wll go back to paragon honda and also refer to my fri service was pretty good i had some issues and Anthony petito manager help me out very good and i wll go back to paragon honda and also refer to my friend. thanks More

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I am pleased to say that I worked with Anthony Petito of Paragon Honda, Queens, NY for the purchase of my certified used car, a 2012 honda civic, this past weekend. Anthony along with Leo Bonetti and his t Paragon Honda, Queens, NY for the purchase of my certified used car, a 2012 honda civic, this past weekend. Anthony along with Leo Bonetti and his team helped me find the right car which we felt comfortable buying. They were most understanding, accomodative, not pushy and went out of their way to find me the right car in all respects including car condition, the right model and most impotantly the price. this is my third Honda, the second purchase from Paragon, and have always had my previous two cars serviced at the Paragon service center over the years and have dealt with Anthony on many occasions in the past, not just this purchase. I must say he is a very gentle, caring, extremely helpful, an understanding person and a thorough Gentleman. It's always been a pleasure dealing with him. Thank you Anthony, Leo and your team. More

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Service at Paragon Honda is always great. The staff Service at Paragon Honda is always great. The staff there is truly friendly and helpful almost intuitive to my needs. Anthony Petito makes everythin Service at Paragon Honda is always great. The staff there is truly friendly and helpful almost intuitive to my needs. Anthony Petito makes everything work out and has the car ready when promised. I buy Honda because of 2 reasons 1) The service dept and 2) of course the quality and style of the vehicles, but service is the most important reason, a great car can be a nightmare if the service isn't good! The service department does it right the first time. Any questions feel free to contact me. Regards, Gary Berger More

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Good experience, no wait, friendly staff. I am not always happy to go to a service center or deal with customer service in general but the experience was good and I would do again. happy to go to a service center or deal with customer service in general but the experience was good and I would do again. More

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The only reason I give 4 stars on experience and customer service is because of the length of time I had to deal with going back and forth on my issue, other than that, in the end my experience turned out gr service is because of the length of time I had to deal with going back and forth on my issue, other than that, in the end my experience turned out great. I started with purchasing a brand new vehicle from White Plains Honda, which had a vibration in the steering wheel and car at highway speeds of an average 60+ on the test drive. After they agreed on the deal to fix the issue I went ahead and purchased the vehicle. They took the car into their service department the very next day and said all that was needed is balancing. The car felt a little better, yet the issue was not eliminated. The vibrating continued. Long story short, I was back and forth and back and forth for 6 months with this issue wondering why they didn’t just replace the wheels already, as I requested, instead of trying to repair them over and over again. White Plains seemed as they were beating around the bush. FINALLY, I get a chance to address my concerns to the dealership manager Brian, and he has me get assisted directly by Anthony Petito at Paragon Honda service. For some reason he is the only one who made perfect sense. He believed, why keep putting a band-aid on it when you can just replace the wheels, which is exactly what I was thinking. He was very understanding in the fact that it is a brand new vehicle and that the issue will be completely be resolved if they just replace the wheels for me. They ordered the parts and no more than a couple days later I was able to go back and have the wheels replaced for brand new ones out of the box. He had the technician named Kenny test-drive my car before replacing the wheels. Kenny was also great! While others test-drove the car making me feel like I was imagining the vibration, he immediately was able to tell there was a problem with the wheels even before hitting 60mph. You can tell this guy knows what he’s doing. He even noticed when breaking that there was also slight vibration and replaced the breaks for me as well free of charge! From now on I will just deal with Anthony and Kenny for maintenance and issues with my Honda. For now my problems are all fixed! More

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I have been bringing my 2003 Honda Accord here ever since the day I purchased it from them. Service has always been outstanding, I always drive away extremely satisfied with a happy smile. Today my service w the day I purchased it from them. Service has always been outstanding, I always drive away extremely satisfied with a happy smile. Today my service was above and beyond (oil change plus/inspection/detail vehice), My 10 year old car looked, smelled, and drove like I just purchased a brand new car. The detailing even removed milk stains that I thought would never come out. Yet again another wonderful experience! More

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I have been taking my car to Paragon Honda for service for about 3 years now. The very first time I went in, I needed to have my left side mirror fixed. When I got my car back, I had a new mirror but it w for about 3 years now. The very first time I went in, I needed to have my left side mirror fixed. When I got my car back, I had a new mirror but it wasn't working correctly. I let the service desk know and Anthony Petito assisted me in getting the work fixed. He was very friendly and personable. He took my car back and fixed the problem. But the way he handled it and has handled my business for the past 3 years is the reason why I keep coming back to Honda. He makes bringing my car in for service a pleasant experience, because in the past it has been something I have always dreaded. I mean, who enjoys taking their car in for service? Anyways, he treats his customers with such kindness and is completely diligent in making sure you are happy with the work. I even moved an hour away and still drive all the way to Queens because I wont take my car anywhere else. More

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I took my 03 Odyssey I'm for servicing on June 22nd and had the pleasure of working with Edwin Chiong and Anthony Petito. As a longtime customer of Paragon, I cannot rave enough about how great their s and had the pleasure of working with Edwin Chiong and Anthony Petito. As a longtime customer of Paragon, I cannot rave enough about how great their service department is. My service advisor always greets me with a smile and by name. The service manager is always friendly and hospitable. They truly treat you like family. I drive quite a distance and ignore closer dealerships in favor of visiting Paragon for service and repair of my Odyssey. I will continue to work with Anthony and Edwin as they are absolute gentlemen. More

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I had a worst exsperiance ever, first when I lease car they reap me off on a financing , second I had a service issue with a new car and they did not wont to fix the car even the car vas defected,I would they reap me off on a financing , second I had a service issue with a new car and they did not wont to fix the car even the car vas defected,I would not recomended any one to bay something from Paragon Honda. More

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When my 2008 Pilot was “totaled” in the recent flood, I had to get another one immediately because I’m handicapped and have difficulty walking. So I made a list of everything I wanted in a new (2013) Pilot had to get another one immediately because I’m handicapped and have difficulty walking. So I made a list of everything I wanted in a new (2013) Pilot and the price I was willing to pay and went to Paragon. Not only did they agree to my price, but they got me the truck that afternoon! They called every warehouse to find the exact vehicle I wanted, found one in Brooklyn and had it driven over immediately, did the Motor Vehicle and auto insurance paperwork, and processed my new lease all within six hours. And everyone who helped me was considerate, courteous, and respectful. I really recommend Paragon. More

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