Anthony Oropeza

Excellent service, the salesman paid attention to details. They answered all my questions with curtesy and patients. details. They answered all my questions with curtesy and patients. More

by alesacap Verified Customer Verified Customer

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Great customer service at this dealership, great sales person. Very happy to purchase a car from them. person. Very happy to purchase a car from them. More

by gracex510 Verified Customer Verified Customer

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I grew up surrounded by Cadillacs. My parents, uncles, and grandparents all drove them, and I have fond memories of helping them clean their cars, and finding a few dollars tucked betw My parents, uncles, and grandparents all drove them, and I have fond memories of helping them clean their cars, and finding a few dollars tucked between the seats to keep me entertained. So, when I purchased my Cadillac XT5 from Paul Conte Cadillac on Columbus Day 2022, it felt like I was honoring a family tradition. The car itself has been mostly fine. But from the beginning, dealing with Paul Conte Cadillac has been frustrating. When I initially bought the car, there were issues, and I was tempted to return it and head across the street to Land Rover. However, the dealership wooed me back with promises—price reductions, free oil changes, whatever they could do to save the sale. To their credit, they did save me money, and the service team has been helpful. But the real trouble began when I started trying to figure out what to do as my lease was coming to an end. With my lease ending in October 2024 and my financial situation tight due to my wife’s cancer diagnosis earlier this year, I reached out to explore my options for buying out the lease. Anthony in sales was great at first—he seemed compassionate and understanding. He asked me to call him on 10/8, and he’d help me with the lease buyout. I did, and followed up multiple times on 10/10, 10/11, and 10/13. Each time, I was told he was available, but I’d just get sent to voicemail, and none of my calls were returned. When I finally got through to someone else, instead of getting the help I needed, I was pushed toward setting up a test drive, despite explaining that I’m my wife’s primary caregiver and can’t risk exposing her to anything. All I wanted was to discuss the buyout options, but it felt like no one was listening. Now, I have to physically go to the dealership, putting my wife at risk, just to get answers. It’s beyond frustrating. Isn’t selling cars the whole point of a dealership? Why is it so difficult to have a conversation about buying out a lease? It’s as if, once you’re no longer an easy sale, they stop caring. If you’re considering buying your dream Cadillac from Paul Conte, remember my story. Their interest in you seems to vanish once you drive off the lot. This experience has been deeply disappointing, and I can't help but feel it tarnishes the Cadillac brand. More

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I was very happy with dealership. Anthony made my experience very pleasant and easy. He was extremely helpful and answered all my questions. Anthony made my experience very pleasant and easy. He was extremely helpful and answered all my questions. More

by ladylynda817 Verified Customer Verified Customer

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Anthony Oropeza is a professional, pleasant and cordial sales person. I also liked the online sales service i received from Lauren. Coming to Paul Conte after driving a leased Tesla for 3 years felt a st sales person. I also liked the online sales service i received from Lauren. Coming to Paul Conte after driving a leased Tesla for 3 years felt a step backwords with all the hardcopy formalities. You could have saved a lot of time for me and you had you used digital sale and delivery. John from Service is super nice!!! It's a big disappointment that GM advised me through him that the cordless phone charger in the car is unfixable... More

by david@aviatours.net Verified Customer Verified Customer

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Anthony was my salesperson and he was great! I will be very happy to recommend him to all . I will be very happy to recommend him to all . More

by lilsteph115 Verified Customer Verified Customer

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Big thank you to the entire staff over at Paul Conte Cadillac, specifically to Anthony Oropeza, our salesman who made the entire experience so seamless. Cadillac, specifically to Anthony Oropeza, our salesman who made the entire experience so seamless. More

by MPEAR89 Verified Customer Verified Customer

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Great staff. Courteous. Thanx Danny love my car the cake was a nice touch. Seeyousoon Courteous. Thanx Danny love my car the cake was a nice touch. Seeyousoon More

by ESALIG212 Verified Customer Verified Customer

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The manager Pat was very helpful. We had a problem with our xt5 and he helped us with that. We had to keep bringing it back so he suggested that we switch cars since we were not happy We had a problem with our xt5 and he helped us with that. We had to keep bringing it back so he suggested that we switch cars since we were not happy. He found us a newer car and got us into that one. We are very pleased with the outcome. More

by RMHICKSON Verified Customer Verified Customer

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What started a bad experience was changed to a positive resolution. Frank and his team went above and beyond to make us satisfied. resolution. Frank and his team went above and beyond to make us satisfied. More

by ajfrange17 Verified Customer Verified Customer

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