Anthony Mendez | Page 3

I bought a vehicle here in early 2025. I purchased a third-party extended warranty from them. I recently sold the vehicle and contacted Anthony to cancel my warranty for a refund of the re I purchased a third-party extended warranty from them. I recently sold the vehicle and contacted Anthony to cancel my warranty for a refund of the remaining balance for the unused warranty (you must go through the dealership to cancel). He emailed me the document and I returned it to him the same day. I have now sent 4 follow up emails (one each week for the past four weeks) and left him an additional voicemail message. He has yet to respond to any of my messages, and each day that goes by that my request is not submitted, my refund amount gets reduced. His customer service is less than stellar. I only rated him one star because it didn’t give me the option of rating him as a zero star… More

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Nice people to work with Enjoy working with William Stolzmann. I will recommend lake ford. Stolzmann. I will recommend lake ford. More

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I had an absolutely fantastic experience at Lake Ford. I flew in from Iowa to purchase a car, and I’ll be honest, buying a car is usually a nightmare. Not here. Zach and Alex were phenomenal. They were I flew in from Iowa to purchase a car, and I’ll be honest, buying a car is usually a nightmare. Not here. Zach and Alex were phenomenal. They were patient, kind, and incredibly helpful from start to finish. Christian and Matt were also great to work with, and they made the whole process smooth and straightforward. On top of that, the loan officer Anthony was friendly, knowledgeable, and easy to communicate with. This crew made what I expected to be a stressful experience genuinely enjoyable. If you’re considering buying from Lake Ford, I highly recommend them. They treated me like a person, not a transaction. More

by Brandon Early Verified Customer Verified Customer

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This is the second Ford Escape theater I purchased from Lake Ford and both times was fantastic. Tony in sales explained the features of the car very well and Tony in finance was great to work with. The del Lake Ford and both times was fantastic. Tony in sales explained the features of the car very well and Tony in finance was great to work with. The delivery of the car went flawless as well. More

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Extremely helpful and knowledgeable! ! Made the entire purchase process painless! Will definitely use them the rest of my life! ! Made the entire purchase process painless! Will definitely use them the rest of my life! More

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