Annie Thompson | Page 10

I first met Annie in 2011 when a customer enraged abt the cost of needed repairs unloaded on her. Annie remained calm, professional, & courteous. She is not only truly knowledgeable about all the Subaru mode cost of needed repairs unloaded on her. Annie remained calm, professional, & courteous. She is not only truly knowledgeable about all the Subaru models, but she is always friendly, warm, helpful, and clear in her explanations. I look forward to seeing her every time I come in for service! More

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I am always pleased with the service I get. Annie and Jeff are always pleasant, very professional, and very helpful. Things are explained thoroughly and they’re always happy to answer any other Annie and Jeff are always pleasant, very professional, and very helpful. Things are explained thoroughly and they’re always happy to answer any other questions I might have. Thumbs up to both service writers. More

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As usual the Dean Team service was prompt, courteous and professionally done. Waiting area is well maintained and comfortable. professionally done. Waiting area is well maintained and comfortable. More

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Annie makes you feel welcomed and part of the Dean Team family—especially by having coupons available. family—especially by having coupons available. More

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Prompt service from a friendly staff. Waiting area is well appointed and the atmosphere is very good. Waiting area is well appointed and the atmosphere is very good. More

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Very unfortunate experience, they lied on the service for what I asked for. Very bad response. They don’t even smile when the customer is waiting for long times . We pay hundreds of dollars for this kind of what I asked for. Very bad response. They don’t even smile when the customer is waiting for long times . We pay hundreds of dollars for this kind of service. Very disappointed More

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Great assistance with emergency situations and always helpful. I’ve worked with Annie numerous times and she is a great asset to the service team. helpful. I’ve worked with Annie numerous times and she is a great asset to the service team. More

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Fast response , good communication, Anne did a great job working with the issues we had serviced. working with the issues we had serviced. More

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the service team was fast, efficient, and very friendly! ! i’ll definitely come back again!! ! i’ll definitely come back again!! More

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I am a long standing on going customer of DeanTeam. I had to stop in unannounced for an oil change service. Annie always greets me with the warmest smile and checked me in promptly. Even though I didn’ I had to stop in unannounced for an oil change service. Annie always greets me with the warmest smile and checked me in promptly. Even though I didn’t have an appointment, Annie didn’t hesitate to service my vehicle. All done in the same day even though they were really busy servicing other clients she made sure I was taken care of, btw I own a GM product and bring it to them b/c the staff is trained to service every make and model. Thanks for the Great service! Keep it up TeamDean!!! More

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