Annie Lam | Page 9

Great experience and quick I had a fantastic experience with Annie, Kait and Justin. The process was quick and efficient. They made me feel comfortable throughout the whole pr I had a fantastic experience with Annie, Kait and Justin. The process was quick and efficient. They made me feel comfortable throughout the whole process. More

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Jaclyn Allison is Wonderful! I have shopped at Kia for years but came in over this past weekend to finally buy my first car there (for my mom). We met with Jaclyn who was so pati I have shopped at Kia for years but came in over this past weekend to finally buy my first car there (for my mom). We met with Jaclyn who was so patient with us. We had several ideas of what we wanted to get but mostly needed to stay within a certain budget. Jaclyn was amazing! The key reader system was down that day so she had to go all over the place, hunting down keys for us, then going to find cars to test drive. She was always smiling and joking with us, never pressuring us to make a decision - it was clear she genuinely cared about our satisfaction. We finally found something we liked and made the purchase. The paperwork was easy and Justin in finance was a joy to work with while we figured out numbers and signed papers. We even got to see Annie Lam who came by just to say hi to us (she is always great). Jaclyn saved the day and made it all worthwhile and helped my mom find a car she's going to love! More

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Very knowledgeable We did our homework on what we wanted to purchase and sent email after hours to a couple of dealerships and Annie responded to our email and gave us a We did our homework on what we wanted to purchase and sent email after hours to a couple of dealerships and Annie responded to our email and gave us a phone call first thing in the morning ahead of all the other dealers. She listened to what we wanted and by the time we got there she had paperwork ready and other options for us to discuss. Terry was great. He answered every question we had. He was very friendly and made us feel like we knew him for years not minutes. Justin made us feel comfortable and explained everything about the loan and the importance of the gap insurance. Overall experience was great and we will recommend friends and family. More

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Very personable This was the 2nd time I purchased a car from this dealership. My daughter also bought a car in November.from this dealership. We both had the same sal This was the 2nd time I purchased a car from this dealership. My daughter also bought a car in November.from this dealership. We both had the same salesman who provided excellent care. More

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Not pushy. Easy going This was my first time purchasing a car on my own since my husband passed away. I have always despised car shopping mostly due to car salesman attitud This was my first time purchasing a car on my own since my husband passed away. I have always despised car shopping mostly due to car salesman attitudes and ruthless sales techniques and behaviors. I was pleasantly surprised to have Austin as our salesman. We were his first sale! Although he was new and didn’t have all the answers . He knew when to get help and had Jackie walk him through the process. There was no pressure or pushiness. They were very thorough in working with us and explaining options. First time I’ve gone to a car dealership and not left in tears! Kudos to Jackie and Austin! More

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Fantastic Experience I work in the auto industry (on the software side) and this was one of the best experiences in a dealership I've had. Jean was amazing and super helpf I work in the auto industry (on the software side) and this was one of the best experiences in a dealership I've had. Jean was amazing and super helpful. F&I took between 10-15 minutes (thanks, Justin!). (In my experience, that's the slowest part of the transaction, and can often take hours!) Even though it was a busy Saturday morning (probably not an ideal time if you want undivided attention, but I'd been in the day before for a test drive so I knew what I wanted), I never felt that I was ignored. Jean had multiple customers, some were picking up their vehicles, others were appointments, but he constantly checked in to make sure I was alright. If you're in the market for a new vehicle, don't hesitate to come here. The staff is dynamic and enthusiastic. In fact, I've been car shopping for a few weeks. Jean was the ONLY person to follow up with me and thank me for visiting. So, THANK YOU, Jean! (And thank you Annie Lam for introducing me to him!) More

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Great Experience Brian Jackson was a very helpful and knowledgeable salesman. John (don’t know his last name) also was a great help. Brian listened to what my needs we Brian Jackson was a very helpful and knowledgeable salesman. John (don’t know his last name) also was a great help. Brian listened to what my needs were and came through with what I wanted. I will definitely recommend Brian and the Jim Butler Kia Dealership. More

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Matt Dawson made it easy A big thank you to Matt and all at Jim Butler Kia that made my new car purchase easy and worry free. I came in with a vehicle and price range in mind A big thank you to Matt and all at Jim Butler Kia that made my new car purchase easy and worry free. I came in with a vehicle and price range in mind and Matt worked hard, past closing time, to get me what I wanted. I will definitely refer friends and family and plan to use them again on my next car purchase, hopefully far down the line since I love my new Kia Sportage? More

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Buying a Telluride I would definitely recommend Jim Butler Kia to anyone in the market. The staff were all very nice and helpful in getting me into a new car. A specia I would definitely recommend Jim Butler Kia to anyone in the market. The staff were all very nice and helpful in getting me into a new car. A special thanks to Don Wright for the heads up of a very similar car to my order which is what I ended up purchasing to avoid waiting on the order. More

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THANK YOU! Randy was so helpful and made everything so easy for me. I absolutely love my new Kia and would reccomend anyone in the market for a car to go see Ran Randy was so helpful and made everything so easy for me. I absolutely love my new Kia and would reccomend anyone in the market for a car to go see Randy. More

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