Annie Lam | Page 17

A dealership that goes beyond your expectations. This was the second vehicle my wife and I bought from Jim Butler Kia. We live over an hour away and pass 3 other Kia dealerships along the way to go t This was the second vehicle my wife and I bought from Jim Butler Kia. We live over an hour away and pass 3 other Kia dealerships along the way to go to Jim Butler. We know that the staff there will take care of all our needs and value our time. Just a great buying experience. Thanks to all that were involved. More

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Friendly and painless I worked with Annie, Randy, and Justin. All were very friendly and professional. I was in and out with the car I wanted in under two hours for a goo I worked with Annie, Randy, and Justin. All were very friendly and professional. I was in and out with the car I wanted in under two hours for a good price. Also, the coffee is quite good. More

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Top notch service! This is the 2nd time I purchased a vehicle here and the service has not changed at all. It might have actually gotten even better since 2015! I can’t This is the 2nd time I purchased a vehicle here and the service has not changed at all. It might have actually gotten even better since 2015! I can’t tell you how much I have rave about this dealership to all my friends and family. I went in looking for something specific and came out with exactly what I was looking for. Randy was great to work with and I appreciate how he didn’t push for something out of my comfort zone. (like some sales guys tend to do). I also appreciate Justin taking the time to get my a good deal on financing and trying to save me as much as possible. I don’t think either of them realize how much I appreciate it. Thank you again and you’ll probably see me again in the next several years since I’m trading in every 3-4 years. More

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Fun and informative, very helpful! Cheryl and Justin took the time to listen to my needs and address them. They showed me options and helped me to understand what I was purchasing. I Cheryl and Justin took the time to listen to my needs and address them. They showed me options and helped me to understand what I was purchasing. I have never ever enjoyed purchasing an auto before. It was fun and quick! More

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Made the procsss easy! I Was skeptical about buying from a big city dealer, but Don made it really easy. After sending in a request for more information online, Annie replie I Was skeptical about buying from a big city dealer, but Don made it really easy. After sending in a request for more information online, Annie replied and greeted me with a smile and was exited to answer any questions I had. The Kia model I bought I love!!! Don Wright was easy to talk to and made the whole buying a newer car experience really stress free, and I was delightfully surprised when Justin the Finance Guy was able to work with my local bank and made me a deal I couldn’t pass up! Great team at Jim Butler Kia all around!! More

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Appreciated the whole process. We bought a new and used car. Thanks for the wonderful experience. This was first new car for my daughter. My granddaughter loves her car. She really missed my 2012 sportage. Thank Thanks for the wonderful experience. This was first new car for my daughter. My granddaughter loves her car. She really missed my 2012 sportage. Thanks again for everything. More

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Good except for one thing The experience was good. Randy was quick and efficient. I am busy and didn't want to spend hours in a dealership. The only problem I had is that I The experience was good. Randy was quick and efficient. I am busy and didn't want to spend hours in a dealership. The only problem I had is that I was emailed a $1,000 trade in assistance certificate but only $500 of it was honored. Randy has some excuse about they can't apply the entire amount because they had already applied rebates and some other reasons I don't recall. I didn't catch it all and didn't want to argue at the time but when I got home and thought about it, it really bothered me. Other than that, it was fine. I like the car and feel I got a decent price. More

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A great place to buy a car. My wife totaled her 2016 Sorento. Thanks to the safety features of the Sorento she was uninjured. We needed to replace the vehicle and decided that My wife totaled her 2016 Sorento. Thanks to the safety features of the Sorento she was uninjured. We needed to replace the vehicle and decided that we were so happy with the last one, we would get a new one. Randy was most helpful and was able to find a brand new 2019 Sorento just the way we wanted it. It was ready for us before the promised date and after learning of all the new features on it, we drove off with a great new car. The dealership worked with us as we waited for the check from our insurance company, but we didnt have to wait for our car. This is our 4th Kia and they just keep getting better and better. More

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Amazing job and service! I was in the market for a car for about a month and I originally went to a smaller, non-brand, dealer because of a special that was going on. Needless I was in the market for a car for about a month and I originally went to a smaller, non-brand, dealer because of a special that was going on. Needless to say, that was a BAD decision. After a week or so of lies and the run around I called Annie at Jim Butler and asked her questions and advice about what was happening. Even though there was no promise of buying a car, she took the time to talk to me and answer my questions. I went in and met Jean and he was a delight. He is new to Jim butler and was very apologetic for not knowing everything he felt he should know. Well, I left the shop with car. Obviously he knew a lot! He and the team got me a deal on the car that was technically out of my price range and I am truly grateful!! More

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Awesome, Awesome, Awesome! Every aspect of our purchase was smooth and easy. The sales and staff listened to our needs and worked with us to make sure we stayed within our budge Every aspect of our purchase was smooth and easy. The sales and staff listened to our needs and worked with us to make sure we stayed within our budget. Thank you so much for the personalized experience! More

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