Anna Ostrovsky

I recently had the pleasure of purchasing a BMW 540i from BMW of Fort Washington, and I have to give a huge shoutout to Anna Ostrovsky for her phenomenal service. Living in Virginia, I expected the process t BMW of Fort Washington, and I have to give a huge shoutout to Anna Ostrovsky for her phenomenal service. Living in Virginia, I expected the process to be a bit complicated, but Anna made it incredibly easy and efficient. From the first phone call to the final handshake, she took care of everything. Her communication was prompt, clear, and she kept me updated every step of the way. By the time I arrived at the dealership, all the paperwork was done, and the car was ready to go it couldn’t have been more seamless! Anna’s attention to detail, professionalism, and genuine care for her customers really stood out. She ensured that every question I had was answered, and she went the extra mile to make sure I was completely comfortable and satisfied with my purchase. I’ve never experienced such a smooth car buying process. Anna truly sets the bar for what exceptional customer service should be. If you’re looking for a new car, ask for Anna she’ll make your experience as enjoyable and hassle-free as possible. 10/10 recommend! More

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The entire experience at BMW at Fort Washington was top-notch, from the moment I walked in to the moment I drove off with my new car. “Anna Ostrovsky” paid attention to all detail and custom requireme top-notch, from the moment I walked in to the moment I drove off with my new car. “Anna Ostrovsky” paid attention to all detail and custom requirements and provided exceptional service and made the car-buying process smooth and enjoyable. More

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Anna was very professional. The facility was clean and welcoming. The finance process went quickly and smoothly. The facility was clean and welcoming. The finance process went quickly and smoothly. More

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Anna was professional, knowledgeable, pleasant and a strong advocate in treating me with a ...customer first approach. As a customer who went from Porshe to BMW again...I couldn't be more impressed wi strong advocate in treating me with a ...customer first approach. As a customer who went from Porshe to BMW again...I couldn't be more impressed with the experience she provided. I had inquired about the X3 M40i on their website. She was able to take me through the entire car buying process with my best interests in mind. Even after the sale was completed, she followed up to ensure I was satisfied with my purchase and answered any lingering questions. This level of customer care is rare and speaks volumes about her dedication to her clients. Overall, my experience with Anna was greatly enhanced by her knowledge and interest in helping find something that best suits my needs! I highly recommend seeking Anna out if you're in the market for a new or used vehicle; you won’t be disappointed! Sent from my iPhone Erik More

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This dealership made buying my first car easy and stress free. Anna made the whole process simple and was professional! free. Anna made the whole process simple and was professional! More

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Anna could not have made the buying experience more comfortable. She knew the car inside and out, and was able to answer any questions I had flawlessly. 15/10 comfortable. She knew the car inside and out, and was able to answer any questions I had flawlessly. 15/10 More

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Anna was so helpful and kind and always ready to answer my questions. She was supportive and never pushy. I would highly recommend her!! my questions. She was supportive and never pushy. I would highly recommend her!! More

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Anna was attentive from beginning to end. She made the process of buying out my lease very smooth. She answered any questions I had. For her to have only been employed here for a month, she i She made the process of buying out my lease very smooth. She answered any questions I had. For her to have only been employed here for a month, she is very knowledgeable!! More

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Anna helped me purchase my first electric car. She was great to work with. Very respectful of my time and needs. She was great to work with. Very respectful of my time and needs. More

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Anna was a pleasure to work with on the purchase of a new car. She was friendly, responsive and knowledgeable. Her follow-up on questions was quick and impressive. One of the best experiences I have had buyi car. She was friendly, responsive and knowledgeable. Her follow-up on questions was quick and impressive. One of the best experiences I have had buying a new car. More

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