Anita Ruiz

I worked with Kaz (who probably worked with Anita Ruiz). He was friendly, informative, did not apply pressure and was extremely helpful in facilitating the purchase of our new car. I liked that we were able He was friendly, informative, did not apply pressure and was extremely helpful in facilitating the purchase of our new car. I liked that we were able to do much of the paperwork online to expedite the purchase. We were in and out of the dealership in under 90 minutes. More

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No idea who Anita is. Kas did great! Before we drove an hour to your dealership, we wish we were warned about this used vehicle missing all floor mats, had a missing child Kas did great! Before we drove an hour to your dealership, we wish we were warned about this used vehicle missing all floor mats, had a missing child seat belt cover plate, missing cargo cover and missing a second key fob which we were entitled to. We'll need to pay $1,000 out of our pocket to replace all the missing items listed. Super bummed on that More

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I have purchased several cars from a variety of dealerships and I have never experienced a transaction as smooth as this. No haggling, no harassing, no gouging, very honest, very friendly, very hel dealerships and I have never experienced a transaction as smooth as this. No haggling, no harassing, no gouging, very honest, very friendly, very helpful, and everyone there expressed their appreciation for our business. More

by wakaylac Verified Customer Verified Customer

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Truly an amazing team here. Brian and Anita made the process of purchasing my first car through a dealership so smooth, supportive, and instilled confidence throughout. Brian to Brian and Anita made the process of purchasing my first car through a dealership so smooth, supportive, and instilled confidence throughout. Brian took the time to explain all the features and financing options without any pressure. Anita and Brian went above and beyond for me, making phone calls after hours to make this purchase fit right for me and as seamless as possible. Two very highly skilled and supportive individuals in the industry. This was my first car purchase through a dealer, and they made what I expected to be stressful into an enjoyable experience. Could not have asked for a better team to work with - very attentive to my needs and budget. Thank you Brian and Anita. More

by Joseph Decena Verified Customer Verified Customer

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Edison did a great job being clear and concise. As well as professional during the entire visit! As well as professional during the entire visit! More

by Ernest Verified Customer Verified Customer

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Everyone is very nice and professional there. It was good doing business with this dealership! It was good doing business with this dealership! More

by nicolenmeggie Verified Customer Verified Customer

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so amazing to work with, and super helpful i loved how responsive and instructive anita was! responsive and instructive anita was! More

by katimagawa Verified Customer Verified Customer

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Again, I'll say INFINITI of South Bay has been a 5-Star Spa - for ALL my automotive needs. JAIME ZAMORA, my new 5-Star Concierge, rendered spot on service in a very timely manner. And of course my ELITE Spa - for ALL my automotive needs. JAIME ZAMORA, my new 5-Star Concierge, rendered spot on service in a very timely manner. And of course my ELITE PROTECTION PROGRAM, and MAINTENANCE CARE PLAN reduced my bill, a quite expensive bill, to nil ($0)! The sheer joy having such a degree of security and peace of mind, I'll always relish. And following "Coach" always ensures THE WINNING DEAL! Many thanks to Anita Ruiz, Aldo “Coach” Ginossi, and Mike Molles, actually the entire regiment, while I'm at it. Cheers, all More

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Never buying or recommending purchasing ir serviceing a vehicle at tbis dealership. Not only did they damage my vehicle when I took it to have it serviced, they denied it. Both the service manager and the vehicle at tbis dealership. Not only did they damage my vehicle when I took it to have it serviced, they denied it. Both the service manager and the dealership manager refused to pull up camera footage to see that it did not have the damage when I drove up, I had to file a claim with my insurance after several failed attempts with both managers requesting a call back or investigation. When the vehicle inspection at the body shop was done, I also found out that there had been significant prior damage to the vehicle. When I purchased the vehicle months earlier, I was told ( while signing documents that the vehicle did have " minor previous but had been repaired damage ". By law they have to reveal this at time of purchased, part of full disclosure. However, the damage had NOT been minor as stated. Also, sinxe I had screenshot the original ad of the vehicle purchase, I went back to it and in fact the ad did not reveal that prior accident info. Other dealerships ads did state " prior accident". This one purposely did not. So after having learned this deceit, I completly take back my 5 star experience with the sales department review for this dealership too. I give both the sales, and service a negative star review. I will take my business elsewhere. More

by Ms. M Verified Customer Verified Customer

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As always, great service by the Infiniti of South Bay staff. They will take good care of your vehicle staff. They will take good care of your vehicle More

by BrewShiesty Verified Customer Verified Customer

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