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Angel Jimenez

Overview Reviews (10) Inventory (207)

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Angel Jimenez

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Angel Jimenez

Service Advisor

Dick’s CJDR of Wilsonville

25600 SW Parkway Center Dr
Wilsonville, OR 97070

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4.8

10 Reviews

Overview Reviews (10) Inventory (207)

4.8

10 Reviews

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10 Reviews of Angel Jimenez

September 11, 2024

Dealership Rating

Employee Rating

Great service department for my truck, special things to the service advisors. Great selection of cars and trucks for purchase with a beautiful showroom and comfortable waiting area the service advisors. Great selection of cars and trucks for purchase with a beautiful showroom and comfortable waiting area More

by Zuka

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kylie Lima

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Sep 12, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your fantastic review! We truly appreciate your kind words about our service department and the selection of vehicles at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to hear that you had a positive experience in our beautiful showroom and comfortable waiting area. We look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 03, 2024

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Employee Rating

My experience with you service department has always been a pleasant and enjoyable. Everyone is not only friendly but very helpful. Thank you. a pleasant and enjoyable. Everyone is not only friendly but very helpful. Thank you. More

by Mike

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Drew Pierce, Tyler George, Eric Austin, Kylie Lima

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Sep 05, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback! We're thrilled to hear that your experiences with our service department at Dick's Chrysler Jeep Dodge of Wilsonville have been pleasant and enjoyable. Our team strives to provide friendly and helpful service, and it's great to know we are meeting your expectations. We appreciate your support and look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 29, 2024

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Employee Rating

Had an issue on my Ram 2500. Drew Pierce and Andrew Alexandre were great in addressing the issue and ensuring that I was 100% satisfied with the service department. (I am 100% Drew Pierce and Andrew Alexandre were great in addressing the issue and ensuring that I was 100% satisfied with the service department. (I am 100% satisfied). Their concern and attention to detail has made me an advocate for Dick"s CJDR of Wilsonville service Dept. I truly felt that I had won the Golden Ticket for service. More

by Howardrmje

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Drew Pierce, Eric Austin , Andrew Alexandre

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Sep 04, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you, Howard, for your fantastic review! I'm thrilled to hear that we provided you with exceptional service for your Ram 2500. Your satisfaction is our top priority, and it’s wonderful to know that their attention to detail made such a positive impact on your experience at Dick's Chrysler Jeep Dodge of Wilsonville. I appreciate your advocacy and look forward to serving you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 28, 2024

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Employee Rating

Great customer service and communication from the service department staff. Angel was great to work with during the process. department staff. Angel was great to work with during the process. More

by kris.stephens7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 30, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your fantastic review! We're thrilled to hear that you had great customer service and communication from our service department and that Angel provided you with excellent support. We appreciate your feedback and look forward to assisting you again at Dick's Chrysler Jeep Dodge of Wilsonville! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 26, 2024

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Employee Rating

xxxxx me on a battery. Not sold that the items replaced were the problem that brought the truck in for service. Found out on a previous visit a voluntary change was m Not sold that the items replaced were the problem that brought the truck in for service. Found out on a previous visit a voluntary change was made to the ECM that reduced mileage, increased regen frequency, and I suspect reduced HP and Torque numbers without my knowledge or permission. I filled one of these out last week and have not had a response. More

by seank2

Verified Customer

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Aug 28, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I understand your concerns regarding the service performed on your truck. It is important to us that our customers feel informed and satisfied with their service. I encourage you to reach out directly to me at Dick's Chrysler Jeep Dodge of Wilsonville so I can address your concerns and provide you with the clarity you need. I appreciate your feedback and look forward to the opportunity to resolve this for you. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 22, 2024

Dealership Rating

Employee Rating

Angel worked with my warranty company which was difficult to deal with. He made sure my truck key replacement was covered. to deal with. He made sure my truck key replacement was covered. More

by Alliebarr317

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Aug 26, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm glad to hear that Angel was able to assist you with your warranty company and ensure that your truck key replacement was covered. At Dick's Chrysler Jeep Dodge of Wilsonville, we always strive to make our customers' experiences as smooth as possible. We appreciate your feedback and hope to see you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 19, 2024

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Employee Rating

They always do a great job, very thoughtful about my truck. I like using them. truck. I like using them. More

by irrigator71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 21, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! We're thrilled to hear that you enjoy your experiences with us and appreciate the thoughtful care we provide for your truck. Your satisfaction is our priority at Dick's Chrysler Jeep Dodge of Wilsonville. We look forward to assisting you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 15, 2024

Dealership Rating

Employee Rating

New management is really great, service was quick and I didn’t feel pressured. We will be back for future service. didn’t feel pressured. We will be back for future service. More

by Nancyjhbrooks

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Drew Pierce, Tyler George, Eric Austin, Kylie Lima

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Aug 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback, Nancy! We're thrilled to hear that you had a great experience with our new management and found our service quick and pressure-free. I will share your kind words with our team and we look forward to welcoming you back for your future service at Dick's Chrysler Jeep Dodge of Wilsonville! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

Aug 15, 2024 -

Nancyjhbrooks responded

Great service team- I walked in and was greeted right away. The employees were smiling and laughing which made me feel welcomed. We will be back and I will recommend this dealership to everyone.

August 10, 2024

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Employee Rating

Got the issue fixed quickly, completely and on time. Great rental vehicle and good communication with the service rep Great rental vehicle and good communication with the service rep More

by ken@alliedpacific.net

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you, Ken, we really appreciate your positive feedback! We're glad to hear that your issue was resolved quickly and that you were satisfied with your rental vehicle and communication with our service team. We strive to provide excellent service at Dick's Chrysler Jeep Dodge of Wilsonville and hope to see you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 06, 2024

Dealership Rating

Employee Rating

Very solid dealer ship. Customer service in vehicle services department was very helpfull, thorough and honest. Great job! Customer service in vehicle services department was very helpfull, thorough and honest. Great job! More

by uppervalleyconstruction

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Drew Pierce, Tyler George, Eric Austin, Kylie Lima

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Aug 07, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your positive feedback! We truly appreciate your kind words about our vehicle services department at Dick's Chrysler Jeep Dodge of Wilsonville. It’s wonderful to hear that you found our team helpful, thorough, and honest. We look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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