Angel Duran
Angel Duran at Downey Hyundai

Angel Duran

Service Manager

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

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4.4
126 Reviews
4.4

126 Reviews

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126 Reviews of Angel Duran

January 29, 2026

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Employee Rating

Great service, reasonable pricing, awesome staff and team in service department. Had a minor service done for 289.99 and last service was an engine flush, transmission flush, oil change and tire rotation for More

by Jayalf491
Service Price Transparency
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Recommend Dealer
Yes
Jan 29, 2026

Downey Hyundai responded

Thank you so much for the great review! We’re happy to hear you had a positive experience and felt the pricing was fair. It’s awesome to know your vehicle is running like brand new after the service—that’s exactly what our team strives for. We truly appreciate your trust in our service department and look forward to helping you again in the future!

January 23, 2026

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Everyone is so friendly and energetic. I don't mind waiting there for few hours because I do enjoy staying there with music, positive vibes, coffee and people with smiles. More

by joo11442
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Recommend Dealer
Yes
Jan 23, 2026

Downey Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Downey Hyundai. We look forward to having you as one of our valued customers for many more years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 21, 2026

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The service staff are quite good and friendly, and very quick. I lake the Deal More

by javymtz59
Service Price Transparency
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Recommend Dealer
Yes
Jan 21, 2026

Downey Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 17, 2026

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Mario was a good service advisor he took care of me and did and good job with my car and worked efficiently. More

by joecerda85
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Recommend Dealer
Yes

Other Employees Tagged: Mario

Jan 17, 2026

Downey Hyundai responded

Thanks for sharing your thoughts about your experience with Downey Hyundai. We appreciate your business and hope to see you again soon! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 06, 2026

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The Hyundai team was very helpful and informative, very friendly and made sure i was comfortable with my visit More

by mightysnorlax
Service Price Transparency
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Recommend Dealer
Yes
Jan 07, 2026

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

January 04, 2026

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I get my car serviced here because the do a good job on it !! Always with courtesy and recommendations for anything my car may need !! More

by SPIKEYANDMARLA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 04, 2026

Downey Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Downey Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

December 28, 2025

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Very great customer service. Everyone was nice and welcoming and made sure to get down to what the issue was with the car and made sure to get it fixed and they were gracious eno More

by BDEH91
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Recommend Dealer
Yes
Dec 28, 2025

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

December 27, 2025

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Excellent customer service every single time I get my car serviced there. Staff greets me with a smile and a a hello. Love getting my car serviced there . More

by JENNYRAMIREZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Cruz, Chris Estrada, Alainea Butler, Nancy Gonzalez, Marisol Victor , Jordan and Tony are the best !!!

Dec 27, 2025

Downey Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Downey Hyundai. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

December 23, 2025

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Have not heard anything back about my car bad communication and lies here they tried making me trade my car in and ask for a huge down payment More

by GOMEZJOSEPG936
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Recommend Dealer
No
Dec 23, 2025

Downey Hyundai responded

Thank you for bringing this to our attention. We sincerely apologize for the lack of communication regarding your vehicle, as this is not the experience we aim to provide. We understand how frustrating it is not to receive timely updates, and we regret any confusion or misinformation you may have encountered during the process. There was never an intention to mislead you, and we apologize if our discussions about trade-in options and down payment requirements were not clearly explained or came across as pressure. Transparency and clear communication are very important to us. We would appreciate the opportunity to address your concerns directly and provide clarity on the status of your car. Please contact us so we can work toward a resolution and improve your experience.

December 12, 2025

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Employee Rating

Great team, job took 3hours wife was accommodated with a shuttle and was picked up at a near mall, made it enjoyable for her. When car was ready I got a call to pick up wife from the mall. Thank you team More

by JJGAMBOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Downey Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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