Andy Bustos
Andy Bustos at Russ Darrow Mazda of Madison

Andy Bustos | Page 4

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

Contact Me
4.9
102 Reviews
4.9

102 Reviews

Write a Review

102 Reviews of Andy Bustos

October 11, 2025

Dealership Rating
Employee Rating

They were polite, clean, efficient, fast and very professional. The waiting room was comfortable. Thanks More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Her

Oct 11, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

October 08, 2025

Dealership Rating
Employee Rating

I like the video overview of vehicle during the pre inspection for service. Oil change & air filter replacement completed quickly with a complimentary car wash. Thank you for taking good care of my veh More

by BROWNEYES122901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

October 06, 2025

Dealership Rating
Employee Rating

Edit: 10/7/25 Just came in to get my car serviced and I feel completely different about this place. Andy in the service department is awesome and he got me talking to Cung in Sales and now I’m seeing the More

by Jihmmy.sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cung King

Oct 09, 2025

Russ Darrow Mazda of Madison responded

Thank you for bringing this to our attention, Jihmmy, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Nick Zinniel nicholas.zinniel@russdarrow.com

October 05, 2025

Dealership Rating
Employee Rating

Thank you for the great service as always. Great communication. Leah was easy going and great to work with. More

by ALYCENNOEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

October 04, 2025

Dealership Rating
Employee Rating

No problems at all, recall update fixed smoothly, and no other issues with the checkup More

by THORESON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Russ Darrow Mazda of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

September 26, 2025

Dealership Rating
Employee Rating

Russ Darrow Mazda Madisom delivers efficient, fast, and professional service from scheduling to repair. Very satisfied. More

by RK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

September 23, 2025

Dealership Rating
Employee Rating

Clear communication and excellent service. Wait time was minimal. Love the video inspection. Confidence in work done More

by BECKPAINTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

September 15, 2025

Dealership Rating
Employee Rating

I had a great experience at this Mazda dealership, the video inspection was very helpful and my vehicle was serviced in good time. I have not had any problems following my visit! More

by kaleyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

September 14, 2025

Dealership Rating
Employee Rating

Great service, explained everything, and answered all of my questions. Timely service, easy to schedule, and onvenient location. More

by JPINNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

September 12, 2025

Dealership Rating
Employee Rating

Service was on time and quick as I have experienced before. The TV entertains and the snacks taste good More

by annetteglasser
Recommend Dealer
Yes
Sep 12, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

...
4
...

Dealership Inventory (243 Vehicles)

new 2026 Mazda CX-50 car, priced at $43,523
2026 Mazda CX-50
new
soul red crystal metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda MX-5 Miata car, priced at $38,525
2026 Mazda MX-5 Miata
new
Snowflake White Pearl Mica exterior
Automatic
Rear-wheel Drive
used 2023 Chrysler Pacifica car, priced at $24,633
2023 Chrysler Pacifica
used
Ceramic Gray Clearcoat exterior
Automatic
Front-wheel Drive
new 2026 Mazda CX-90 car, priced at $46,178
2026 Mazda CX-90
new
Artisan Red Premium exterior
Automatic
All-wheel Drive
used 2021 Toyota RAV4 car, priced at $22,900
2021 Toyota RAV4
used
Super White exterior
Automatic
Front-wheel Drive
used 2023 Buick Encore GX car, priced at $22,710
2023 Buick Encore GX
used
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive