Andrew Aytac | Page 12

Car purchase I was grieving the loss of my mother and trying to purchase a car because my cars transmission went. Eric was very sympathetic to situation. He an I was grieving the loss of my mother and trying to purchase a car because my cars transmission went. Eric was very sympathetic to situation. He and Andrew helped me as quick as possible so I could finish preparing for my mom's services. Above and beyond! Thank you Eric and Andrew! I'll definitely be back. More

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Great buying experience My experience was flawless and Michael my salesman was excellent. He made the process exciting and fun and answered any questions I may have had. Fin My experience was flawless and Michael my salesman was excellent. He made the process exciting and fun and answered any questions I may have had. Finance made the process very quick and easy thank you Andrew. More

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Positive buying experience I had a great experience at Tasca in Cranston. My salesman Walter Marsh helped us with the entire process. He was knowledgeable, answered our question I had a great experience at Tasca in Cranston. My salesman Walter Marsh helped us with the entire process. He was knowledgeable, answered our questions, and followed up with us on everything. I felt comfortable at this dealership and would recommend them to anyone. More

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Great customer service Michael was polite, respectful of our time and knowledgeable of the product he sells. When the vehicle we came in to buy really wasn't what we wanted Michael was polite, respectful of our time and knowledgeable of the product he sells. When the vehicle we came in to buy really wasn't what we wanted he quickly found one that suited our expectations for features and price. More

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Purchase of 2018 Ford Focus The sales and finance team created a positive car buying experience. Despite an incredibly busy Friday afternoon in the dealership, the sales team (Ba The sales and finance team created a positive car buying experience. Despite an incredibly busy Friday afternoon in the dealership, the sales team (Bayo Dina and Elian Khouri) worked together to get me in my new Ford Focus ST as quickly as possible. After the sale, I noticed scratching on the hood of the car and a chip in the passenger side rear door. Bayo Dino arranged for me to return to the dealership in order to have the service department try to correct the paint issues. Although the paint is still not 100 percent, I was pleased with the effort by Bayo Dino and the service department. However, I do believe that the paint on a new car should be 100 percent corrected for the customer. Overall, a great experience. More

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Great in all. Aspects of the business TASCA is great in sales and service I have been using both for about 16 years. Totally Satisfied Eric and Ed in service make you feel like a person TASCA is great in sales and service I have been using both for about 16 years. Totally Satisfied Eric and Ed in service make you feel like a person and not a service number. More

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Experience Had a great experience at Tasca, Jon was very friendly and knowledgeable about the vehicle I was interested in. The vehicle I called ahead for was rea Had a great experience at Tasca, Jon was very friendly and knowledgeable about the vehicle I was interested in. The vehicle I called ahead for was ready for a test drive when I arrived at the dealership. More

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I am not satisfied, even though they said I'd be I recently purchased a used, high end pickup truck, for a very high price, and have had nothing but issues with this dealership. First, They were I recently purchased a used, high end pickup truck, for a very high price, and have had nothing but issues with this dealership. First, They were not ready for me to pick it up on the evening that I had arranged with them to pick it up. They knew that I was coming, I had to leave work early, and I waited over an hour and a half to meet with a finance guy for the portion that I was financing, but he wasn't available. I had to go back the next day. That required that I find another ride and change all of my plans for that weekend. The next week, they called and told me that they had screwed up the financing paperwork, and had to have me sign all the papers all over again! Then, they never registered it, which I had paid for. I had to call several times, and finally I got the plates the day before a planned road trip... I had to be very insistent to get them to do that.... Then later, I've found out that they registered it incorrectly, so now I have been waiting for over a week for them to correct what they screwed up with that, And then, there is the stink! When I first saw the vehicle I told the salesperson that it smelled of smoke and she promised me that it would be thoroughly cleaned so that there would be no more smoke odor when I picked it up. Well, it still stunk when I finally was able to pick it up.... They didn't properly clean the vehicle, they made another attempt to rid it of the terrible odor, but still, it stunk , no, it reeked! I finally had to take it to a private detailer, they found a compartment under the cup holders that was full of old cigars and an oily cigar juice sludge! It was abosolutely disgusting! I called Tasca right away and asked for a manager to call me about this, that was Friday night, it's now Tuesday night, the manager has never bothered to call me. They now owe me $200 for the cleaning, and some compensation for all of these troubles, but instead, they have chosen to just ignore me! I know that the manager knew of this on Saturday morning, but he left for the day without ever calling me, and still hasn't. Nope, I am not satisfied at all, and they don't give a crap about their customers once they get their money from them. I would not recommend them. More

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So easy!! This was the easiest transaction that I have ever done. Everyone was so nice. Jon made the process of buying a new car painless. I came in not knowing This was the easiest transaction that I have ever done. Everyone was so nice. Jon made the process of buying a new car painless. I came in not knowing what I wanted and Jon was patient never pushy. After a few different cars we found the one. I absolutely love my new Ford Edge. More

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Professional, Knowledgeable, and Helpful Walter Marsh and the folks at Tasca left little to be desired in my first car buying experience. From the second I walked through the door I was treat Walter Marsh and the folks at Tasca left little to be desired in my first car buying experience. From the second I walked through the door I was treated with nothing but courtesy. Between Walter's knowledge and depth of personal experience I felt as though I made the most informed decision possible on my Ford. I could not be happier. More

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