Anastacia Rebell

Dealer refused to acknowledge my request for wheel bearing replacement without cost. I have contacted Customer Service in regard to this issue. bearing replacement without cost. I have contacted Customer Service in regard to this issue. More

by PAMSLOG Verified Customer Verified Customer

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On time, knowledgeable, didn't push services not required at this time Friendly, customer service waiting area clean, with wi-fi, and coffee at this time Friendly, customer service waiting area clean, with wi-fi, and coffee More

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From the Sales staff and Manager, to the Parts & Service staff...my experience at Secor Subaru has been an excellent experience! staff...my experience at Secor Subaru has been an excellent experience! More

by cad114 Verified Customer Verified Customer

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Service representative was rude when I was explaining an issue with my vehicle. Noise was hard to explain and she was not very helpful. She looked at me like I was crazy. I usually have good experience wh issue with my vehicle. Noise was hard to explain and she was not very helpful. She looked at me like I was crazy. I usually have good experience when explaining an issue with a vehicle. Also said I was only booked for an oil change not diagnostic. Like it was a hassle. My husband came in week before and also had a bad experience. He was told they could not get a part for his car so he ordered the part himself and brought it in and then they didn't end up using the part. The issue could have been fixed when he originally brought the car in for maintenance. Loose confidence in service department. More

by Rugg_lau Verified Customer Verified Customer

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Took my 18 crosstrek in for recall repair. Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car thro Prompt scheduling, responsive and professional staff, clean facility, etc. Not only did they promptly perform the recall repairs they put my car through a car wash, and did a multi point inspection for free. Completely unexpected but very appreciated. I will be returning in the future for maintenance. More

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Secor took our vehicle kind of last minute, which we greatly appreciated. They are always easy to work with! greatly appreciated. They are always easy to work with! More

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Everything went well and completed on time, which was important as I was waiting for my car. important as I was waiting for my car. More

by GUYRSCRIBNER Verified Customer Verified Customer

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Excelent dealership for maintaining your car. The service dept works well with their customers, they answered questions, review maintenance results and provide options. The service dept works well with their customers, they answered questions, review maintenance results and provide options. More

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Great dealer. ..I do miss the donuts in the lounge....service department was most excellent. ..I do miss the donuts in the lounge....service department was most excellent. More

by BK_ESTEP Verified Customer Verified Customer

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The service department treated my situation with respect and professional courtesy, which was very much appreciated as a new CT resident with a major car issue to deal with. Thanks! and professional courtesy, which was very much appreciated as a new CT resident with a major car issue to deal with. Thanks! More

by ANNE_CUMMINGS Verified Customer Verified Customer

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